KitchenAid KSB5CR Troubleshooting

The blades won't turn, yet the lights work when you push buttons.

If the blades won't turn, your motor may be broken and needs to be replaced. The motor is located beneath the fan.

The ribbon cable is a gray cable with a red band along it's length. If it's broken, it may be the cause of your problem and will need to be replaced.

The circuit board might be broken and is most likely too difficult to diagnose and fix. You will probably have to replace the circuit board.

The blender's buttons, lights, and motor don't have any function.

Accidents happen and the power cable's rubber casing can be damaged, the wires severed, or the prongs detached. If any of these is the case, you need to replace the power cable.

If the cable is not damaged, then the circuit board is most likely the problem. The circuit board will be too difficult to repair yourself. You will have to order a new circuit board and replace it.

When attempting to use the blender, you saw smoke leave the vents.

The only cause of this problem is that the capacitor in the circuit board has blown. You will have to order a new circuit board and replace it because it will be too difficult to fix.

When you place the container on the coupling, it doesn't fit securely.

Improper use may cause the metal base of the coupling to bend. In this case you should tap the higher side of the base with a hammer, while holding the stem in place, bending it back to proper alignment.

You can see that the cable is cut or one or more of the prongs is missing from the plug.

Accidents happen and the rubber casing can be damaged, the wires severed, or the prongs detached. In this case, you need to replace the cable.

"When you touch the base of the blender while it is operating it feels hot and no wind leaves the blender."

The fan that cools down the blender is broken. You will need to replace the fan.