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Unresponsive Keyboard
The laptop's keyboard can have damaged, stuck, or defective keys. Keyboard issues may be noticed by mushy or unresponsive keys.
Unresponsive keys
Replace the keycaps if only a small number of keys are impacted. Replace the old keycap by replacing a single key or if necessary, replace the keyboard.
Battery Dies Quickly
The laptop has been used extensively or has been exposed to high temperatures, this may deplete the battery quickly.
Battery is at the end of life
Follow this guide to replace the battery of your laptop.
Laptop Overheating
Users laptop began to overheat and to slow down tremendously.
Dirt Vents and Fan
Check the air vents make sure that the air vents on your laptop are not blocked by dust or other debris. Use air to blow out any dust that has accumulated on the vents.
Faulty Fan
If the fan is clean but has stopped spinning, follow this guide to replace the fan assembly.
Display Image is Distorted
User is noticing that the display having hardware or software errors may result in the laptop's display malfunctioning such as flickering, black screens, or distorted images.
Faulty or Broken Screen
You might need to replace your laptop's screen if it is cracked or no longer functions.
2 Comments
The RAM Chips are soldered onto the Motherboard. So the replacement advice is clearly a generic text-block.
carstenhiort - Reply Share
Hi @carstenhiort, thank you for your message. I apologize for any inconvenience caused by incomplete information on this page. Originally, a team of students started this page but did not complete it, so we marked it with the "Page Stub" flag last year to indicate that it needed more information. Unfortunately, we have no way of making this page private. I appreciate you bringing to our attention that the RAM is soldered, making the information provided inaccurate. I will remove this topic. My name is listed on the Troubleshooting page as the "author" because I fixed the URL. However, the information about the device was from a student team. Thanks again for letting us know about the RAM!
Sarah Westberg - Reply Share