Lexibook Junior Tablet Troubleshooting

Pressing the power button will not turn the device on, no matter how long you charge it.

The power button may be pushed in permanently, broken, or have internal electronic issues. Try pressing hard repeatedly on the power button to loosen it if it is stuck.

Make sure the prongs that go into the outlet are straight and fit into the outlet easily. If the prongs are not straight, disconnect the charger from all electronics and the outlet, then use rubber gloves and bend the prongs back to a straight position. If this still does not work, check for damage on the charging cord, such as frayed or visible internal wires. If damaged, a new charger may be needed.

Check if the charging port in the tablet is damaged or if the charger will not fit into the charging port. You can replace your charging port with this guide.

Check for corrosion on battery. If your tablet is older, a battery replacement may be necessary. You can replace your charging port with this guide.

Look for damaged wires within internal circuitry. Corrosion on motherboard may lead to your tablet failing to turn on. In this case, return it to the vendor.

Headphone jacks or speakers do not work or audio is poor quality.

If no audio is played when functional headphones are used, then one or both of the headphone jacks may be damaged or disconnected and need to be replaced. You can replace your headphone jacks with this guide.

If the speakers do not play sound correctly they need to be replaced. You can replace your speakers with this guide.

The screen is cracked or shattered from damage.

Screens that are cracked, missing pixels, or are damaged will need to be replaced.

Camera appears foggy or internally/externally cracked.

To solve camera issues where the picture appears black or is nonfunctional, you need to replace the camera. You can replace your speaker with this guide.

Applications or device not working properly or showing a blank screen.

If the software is acting faulty or showing a white screen when turned on, try turning your device off and then turning it back on again. If issues persist, perform a hard restart by holding both the home and volume up button and then pressing the power button. Then, release the buttons, press the power button, volume up button, and volume down button one time each. If the software issues still persist, return the tablet to the vendor.

Software issues may result from issues with the motherboard in instance the reset does not work. You can replace your motherboard with this guide.