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The Kobo Clara HD is an e-reader made by Rakuten Kobo. It has a black and white e-ink display and can be identified by the model number N249.

Backlight is not working

I tried using a factory reset, but the brightness level is still not working.

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Open it and reseat the backlight cable in case that is the issue. It is probably the smallest ZIF cable of the ones attached to the screen, but it won't hurt to reseat the rest of them as well.

Opening the back is designed to be simple, see here.

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Anne Peterson will be eternally grateful.
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