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Printer Won't Print

The printer is not responding to print jobs in the queue.

Power Source is Disconnected

Check to make sure printer is plugged in properly and that cord is intact.

Printer Needs to be Reset

Turn the printer off and back on again.

Faulty Imaging Unit

A pop-up window, aka the "Smart Panel," indicates that the printer has a faulty Imaging Unit. Replace this unit following this guide.

Printer Won't Print and Has Solid Red Status Light

The printer won't print and the status light has changed from green to red.

Paper Tray is Empty

Refill paper tray with new paper.

Paper Jam

Open front panel and back panel. Dislodge any sheets of paper you find.

Front Panel Ajar

Push front panel to assure it's clips are engaged.

Waste Toner Container Missing

If waste toner is missing, you will need to insert a new one.

Waste Toner Container Full

Empty the Waste Container (Guide?).

Waster Toner Container Worn Out

Replace the Toner Container with a new one using this guide.

Printer Works but Has Blinking Red Status Light

The status light has changed from green to blinking red.

Toner is Almost Empty

Printer can still print if toner is low, but not reliably. Replace old toner cartridges with new cartridges to avoid inconsistencies.

Printer Won't Print, Plus Smart Panel Program Pop-Up Window

You see this pop-window on your computer screen. It indicates that the Imaging Unit needs to be replaced.

Faulty Imaging Unit

Follow these steps to replace the Imaging Unit.

Paper Doesn’t Feed

The printer attempts to initiate but is not able to grab paper.

Faulty Feeder Roller

Remove paper tray. Turn printer on it's backside so you can access the underbelly. Locate small roller. Clean roller … or … rough up roller with abrasive material like sand paper.

Poor Print Quality

There are problems with the way your document looks.

Blurry Print Quality

Follow these steps to replace the Fuser Unit.

Uneven Print Quality - Faded in Spots

Follow these steps to replace the Toner Roller (Guide).

Unwanted Lines on Document

Follow the above steps to replace the Toner Roller.

Heather Howard

Member since: 10/15/14

586 Reputation

4 Guides authored

Team

4 Comments

Samsung CPL 300 red comes on immediately after initial switch-on. Noticed that toner waste sensor light might be broken....does that have an effect or can it be simply be bypassed thankyou

Rene Thevenaz - Reply Share

The toners are full and no paper jam . The front cover is tight. The waste tank is OK. The green status light comes on for about three seconds and then changes to solid red.Someone suggested that it might be the power supply is weak. Has anyone had this happen before? Thanks! Michael

Michael Nolan - Reply Share

Anyone have an issue with status light red, but black toner light is flashing red and won’t print? I picked this broken printer up from an alley (garbage) and attempting to fix it. It has third party toner cartridges without digital connections, but the other colors are not giving flashing errors. I am investigating.

Kevin Kolasa - Reply Share

Direct from the manual:

When the LED is blinking, the corresponding toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner. See "Redistributing Toner" on page 5.

When the LED is lit, the corresponding toner cartridge is almost empty. Remove the old toner cartridge and install a new one. See "Replacing Toner Cartridges" on page 5.3

Kevin Kolasa - Reply Share

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