Battery Doesn’t Last for the Entire Area
In larger homes or on carpeted floors, the battery may not have enough charge. Enable “recharge and resume” or divide the rooms into zones.
Virtual Walls or No-Go Zones
Check in the app whether virtual barriers or no-go zones are enabled. Delete or move them if they are accidentally blocking too much.
Doors Are Closed
If doors are closed during cleaning, the robot won’t detect the rooms behind them. Open all doors before starting, or run a new mapping cycle with all rooms open.
Too Many Obstacles
Toys, chairs, or cables can make areas inaccessible. Clear the floor before starting the robot.
Robot Always Gets Stuck in the Same Places
The app often shows a map with problem areas. Remove the cause or set up no-go zones to work around the problem.
Cliff Sensors Are Too Sensitive
On dark floors, some robots “think” they are at a staircase. Reduce the sensitivity in the app if possible, and clean the sensors thoroughly.
Map Is Outdated or Damaged
After rearranging furniture or changing the room layout, the map may no longer match. Delete it and start a new mapping cycle. Important: Leave all doors open!
Navigation System Is Dirty
Dust on the laser or camera can interfere with orientation. Clean the lens with a microfiber cloth, but avoid scratching it.
Door Thresholds Are Too High
Most models can only handle 1.5–2 cm. Measure the threshold height and use low ramps if needed.
Wrong Cleaning Mode
Modes such as “spot” or “room cleaning” limit the cleaning area. Select “full cleaning” or “all rooms” mode.
Software or Firmware Error
A restart or update may help. Turn the robot off for 10 seconds, check for firmware updates, and restart it. If the problem remains, perform a factory reset or contact support.
Further Reading
How to Clean a Robotic Vacuum Cleaner
0 Comments