Hisense Sero 7 Pro Troubleshooting

When you open up the camera application, it shows a black unresponsive screen.

The Hisense Sero 7 Pro has two cameras if any of the two cameras is not functioning it is due to the camera being faulty. Consider replacing the camera by following the guide here: Replace Camera

One of the common problems with the camera application not working is due to the application timing out. Try to exit out of the application, force close it, and then open it up again.

The GPS is not detecting your location.

Another common issue to your GPS not responding can be due to your settings. Make sure your locating and satellite on tablet are set to on. You also want to make sure he "mode" is set to high accuracy to make sure your sensor is at its highest capability. If problem continues you may want to replace your GPS transmitter located in the software following the guide here: Replace GPS Satellite

The device is not charging when it is plugged into the electrical outlet.

The Hisense Sero 7 Pro charger comes with two parts; the USB adapter as well as the USB cable. First, try switching electrical outlets. The USB is most compatible when a 5v/2amp connected to the micro USB cable. Plug to outlet with nothing else being attached. If problems persist, try switching the USB adapter and/or cable. If the issue still exists, consider replacing the battery charger using steps given here: Replace Battery

The electrical outlet in use may be the issue. Try changing to a different outlet.

The HDMI cable is plugged into both the tablet and television, but no image or sound is detected.

One common problem with the HDMI connection would be excessive dust particles accumulated in the vents. To fix this, first unplug the HDMI cord from the tablet. Now, use a compressed air blower to blow air directly into the Mini HDMI port. Blow several times and connect HDMI cord back into the tablet. Test the connection once more and see if the problem is fixed.

Another HDMI issue is a faulty television HDMI port. If there are multiple HDMI ports on the television, try plugging the HDMI cord to a different port. Once this is done, test the connection and see if the problem is fixed.

You are having trouble connecting to the Wi-Fi. After each step, try opening a web browser again to check for a successful connection.

If your connection is not being detected, try to turn the Wi-Fi off and then on again on the Hisense Sero 7 Pro Tablet.

Consider restarting your device. This procedure usually fixes the issue of a bad Wi-Fi connection the majority of the time.