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Printer Does Not Turn On

The printer is not responding when the power button is pressed.

Power Source Not Connected

Make sure the power cord is connected to the plug port located behind the printer and to a power outlet. If a power strip is used for the power source, make sure the power strip is plugged in and the switch is in the on position. Some wall power outlets may be operated by a light switch on the same wall, so check to see if that switch is on. The power outlet can also be checked by plugging in another working electronic, such as a phone charger, and seeing if that is working.

Broken Power Button

If the power button does not click and/or feels stuck when pressed, it may need to be replaced. For instructions on how to replace power button follow this replacement guide.

Faulty Power Plug Port

The power plug port may be warped and/or damaged. One indication of this can be the plug not fitting into the port. For instructions on how to replace the power plug port follow this replacement guide.

Paper Keeps Jamming

The printer will not follow through with printing because the paper is stuck.

Paper Misalignment

Make sure the paper in the paper tray is stacked neatly and place the stack carefully into the paper tray.

Too Much Paper in Paper Tray

If the paper tray is difficult to close after neatly stacked paper is inserted, there are too many sheets of paper in the stack. Remove sheets of paper from the stack and try reinserting until the paper tray easily closes.

Paper Type Not Supported

Make sure the correct paper type is being used. The HP Deskjet 1000 supports the following types of paper: U.S. Letter, U.S. Legal, Executive, A4, A5, 5 x 7 inch, 8 x 10 inch.

Paper Not Feeding Through

The printer does not feed any paper through when trying to begin printing a document.

Broken Paper Roller Motor

The paper roller motor may need to be replaced. For instructions on how to replace the paper roller motor follow this replacement guide.

Broken Paper Control Sensor

When the paper is not being detected, the printer will not feed the paper through. The paper control sensor board may need to be replaced. For instructions on how to replace the paper control sensor board follow this replacement guide.

Poor Printing Quality

The ink is showing up faded, smeared, in the wrong spot, or not at all.

Low or No Ink

When the ink is showing up faded or not showing up at all, check to see if any of the ink cartridges are empty. If any ink cartridges are empty replace them.

Uneven Printing

The printed content is showing up on one side of the printed page, or is not completely showing up.

Paper Misalignment

When the paper is not inserted evenly, the ink will show up crooked on the printed page. Reinsert paper into the paper tray evenly, in one straight stack.

Ink Dispenser Not Moving Correctly

If the ink is located on only one side of the printed page, in error, the motor for the ink carriage is not working correctly. Also, if the ink is distributed unevenly on the printed page, this problem can be related to a broken/malfunctioning motor. For instructions on how to replace the ink carriage motor see this replacement guide.

Colin Tourjee

Member since: 01/29/18

806 Reputation

4 Guides authored

Team

USF Tampa, Team S5-G3, Passmore Spring 2018 Member of USF Tampa, Team S5-G3, Passmore Spring 2018

USFT-PASSMORE-S18S5G3

4 Members

72 Guides authored

5 Comments

My printer connect power cable and printer cable don't print work and then power bulb is not working

lakmal mat - Reply Share

Printer / prints only 1/4 page

frednjoy - Reply Share

cant get to print

Gregory Tilton - Reply Share

Printer not responding

Ann & Norm Christ - Reply Share

My printer picks the paper then stops, then I see a message on computer 'the printer can't print doxx....."

Kudu Emmanuel - Reply Share

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