Webcam stopped working on Pixelbook Go

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Google Pixelbook Go

The Google Pixelbook Go is a premium Chromebook from Google, featuring a durable magnesium clamshell with minimalist design. Released in 2019. Model number: GA00521-US.

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Vince Conroy @vinceconroy

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Posted: Jul 27, 2026

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Webcam stopped working on Pixelbook Go

Anyone have the web camera stop working on the Pixelbook Go? Was it a bad camera or cable or other? Anyone have any suggestions on procedure to replace and replacement parts?

I have eliminated any kind of software problem by doing a complete refresh of the OS and did not fix it.

Answered! View the answer I have this problem too

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jayeff @jayeff

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Posted: Jul 28, 2026

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Hi @vinceconroy

Here's the ifixit Google Pixelbook Go Screen Replacement guide that will help.

The webcam board assembly can be seen being removed from the back of the LCD panel starting at approx 7:00 minutes into the video.

I can't find a part number for the webcam board so hopefully there may be some info on the board itself that you can use to follow up and find a replacement board.

Alternatively you can connect an external webcam to the laptop and use that instead.

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Thanks for the reply that's kind of what I figured but it's good to get confirmation.

Jul 30, 2026 by Vince Conroy

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