Fix Your Stuff

Repair Guides

Learn how to fix just about anything with our step-by-step guides.

App

Your pocket repair helper.

FixBot

The friendly AI repair assistant.

Repairability

Learn why fixable products make sense.

Teardowns

Get a sneak peek inside the latest gadgets.
Community

Answers Forum

Share solutions and get help from a friend.

Find Your Community

Find teams, events, and fellow fixers.

Help Out

Help make repair knowledge free and accessible for everyone.

Right to Repair

Learn about the Right to Repair movement and how to be an advocate.
Store

Featured

Quality parts and tools backed by our lifetime guarantee.

Tools

Shop our wide selection of precision tools.

Parts

Shop parts backed by our quality guarantee.

iPhone Batteries

Batteries tested and guaranteed plus a kit with everything you need.

Free Shipping on Domestic Orders $75+

HP Envy x360 is a line of laptops made by the company since 2014. They feature a touchscreen and a fully rotating display.

34 Questions View all

Options

capcut keeps crashin and need assistance

the capcut app keeps crashing when reducing noise or exporting audio only files from aac to mp4 and aac

the necessary steps was taken and yet capcut still crashing why is this occurring

the steps taken is on Windows (PC).

  • already cleared the %AppData% cache.
  • disabled hardware encoding.
  • The crash happens specifically when using Noise Reduction on a blank-screen project or even exporting aac only file to mp4 and aac files.

*

  • so need assistance with this thanks
Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

Have you tried uninstalling and reinstalling? Before doing that, have you verified that all your drivers are up to date? I would upgrade the GPU for starters. I wonder if Capcut is attempting to access your GPU or other hardware during the encoding/exporting of those files and that handoff is causing the crash. I like to go directly to the vendor's site to get the latest drivers vs the OEM, in your case HP.

Was this answer helpful?

Yes No
Score 0

3 Comments:

i have a fairly new laptop from 24 I think so the gpu is not that old and yes I did the uninstall and reinstall and nowt

by

nedense aynı sorunu ben de yaşıyorum. bu yaklaşık 2 haftadır mevcut.

by

@matt99712 I apologize for the delay. Are you still having the same issue? If so, I failed to mention attempting to fix the Windows installation by running sfc /scannow from cmd prompt. Run the cmd prompt as admin. Reboot once it's done.

by

Add a comment

Add your answer

Matt will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 9

Past 30 Days: 94

All Time: 94