My MyBook fell to the floor right where the USB connector plugs into the USB port. It has no symptoms of hard drive damage but I believe it needs a new connection port that is unique.
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If the USB port on your WD My Book is damaged, the easiest fix is to open the case and connect the internal drive directly using a SATA-to-USB adapter or dock. If the port is part of the board, a technician can replace or repair the USB interface board. If the data is important and you’re unsure, its safer to go to a professional data recovery service instead of trying to fix it yourself.
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