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Not able to hear anything

I use my Zebronics headset with my laptop. But for the past few weeks, I'm not able to hear anything when I connect it to the computer.

Update (01/16/26)

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there's no model number written on it

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Reena, Zebronics makes a lot of headsets; what model is yours?

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As nearly as i can tell, it looks like yours are the Zebronics Zeb-Thunder model. According to the User Manual, it supports an 3.5mm Aux input jack and a micro-SD card.

In order to pin down where the problem lies, can you try using an aux input cord to connect to an audio source and see if you get any sound then? That will tell us whether it's solely a BlueTooth issue or if it's an audio problem. If you have a mSD card with some music tracks on it, you could try inserting that and see if you can hear music; that would help too.

Have. you tried pairing it to a different device, perhaps your phone, and see if that gives you any audio output?

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reena deepak will be eternally grateful.
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