Rep: 11
1
Just got switch 2 for Christmas, so its pretty new. I just turned it on and it had white pixels all over the news menu. I press the home button a few times and it did nothing and it was frozen T-T i pressed the power button but it didn't turn off, so I held it down until there was a blue/black (idk maybe navy blue lmao) screen. It was just blank. And now I'm stuck on it 3: can't turn it off either. Pls help eee
Is this a good question?
Rep: 46.9k
20
18
31
Hi!
Sound like CPU/GPU issues here. Not good.
Since there is still warranty on it, return it and get yourself a new one.
Please do not open it or anything, this could break warranty (or they can refuse it to take it in).
Please return it asap.
If you have any question, please let me know!
Was this answer helpful?
Ok! I'll have to see if I can. My mom got it for me so idk much about the warenty XD tysm
Yes, please inform your mother and about the warranty.
My pleasure! If you have any other questions, please let me know!
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