My back glass broke
I bought new back glass for my phone for y'all. and it broke when I was trying to put it on. Do I get free replacement?
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Sean, this is the repair forum, and the iFixit Store personnel don't generally hang out here keeping an eye out for store-related issues. You can use the site's customer service form here.
https://www.ifixit.com/customer-service-...
Or you can email them at support@ifixit.com.
It's certainly worth a try to contact them, but honestly I wouldn't hold your breath on getting a replacement. I'm having a hard time seeing how it's their fault you broke the back when installing it, but then again I don't know the full story.
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