Core OverviewDesign: Complete desktop computer integrated directly inside a 23.8-inch display panel.Display: 23.8" Full HD (1920x1080) screen, with touch options available on select variants.Peripherals: Packaged with a matching HP wireless keyboard and mouse out of the box.Typical Tech SpecsProcessors: Configured with Intel (Core i3/i5) or AMD (Ryzen 5/Ryzen AI 5) chips.Memory: Built with either 8GB or 16GB of RAM.Storage: Outfitted with 256GB or 512GB solid-state drives (SSD).Camera: Equipped with a pop-up privacy webcam that hides inside the frame.Key ConnectivityVideo: Includes an HDMI-out port to connect a secondary monitor.Data: Features multiple USB-A ports, newer USB-C ports, and an Ethernet port.Audio: Built-in dual speakers alongside a standard headphone/microphone jack.
What is the full model number of the AIO as shown on the product information label on the back of the AIO?
Have you proved that the USB port is working by inserting a USB drive and checking if it shows in File Manager or that there's power being supplied by the USB port e.g. turns on USB mouse or charges a phone?
Hi @bumblebee63144
What is the full model number of the AIO as shown on the product information label on the back of the AIO?
Have you proved that the USB port is working by inserting a USB drive and checking if it shows in File Manager or that there's power being supplied by the USB port e.g. turns on USB mouse or charges a phone?
by jayeff