Skip to main content

Free Shipping on Domestic Orders $75+

Repair guide, disassembly, and troubleshooting information for the Logitech MX Master 3S wireless mouse. Released in 2022 and identified by model number MR0077.

Cannot click left button

I bought this gear for around 1 year but it seems broken. I cannot click right properly. I have to click multiple times to complete the task.

Answer this question I have this problem too

Is this a good question?

Score 27
5 Comments

Many people, including myself, have the same issue. The button switches are low quality and work for a few months. Then start working intermittently. Logitech are aware of this issue and do nothing. There are no replacement switches offered here or instructions for replacement (requires soldering).

Personally, this is the last time I'm investing money in Logitech.

by

Same for me, poor form for an expensive product and only after 14 months

by

Same here, warranty of two yrs just over.

by

You have to replace the switches inside. My mouse lasted 2 years before the switch broke.

by

There is a known issues with the switches that were used for these models. I tried the tape method, so my click could more easily push down on the switch, but it's better to try replacing the switches that don't work.

by

Add a comment

10 Answers

Most Helpful Answer

Hi, I have the same problemn, but on my case,The mouse is unable to fully drag the selected icons. I Don`t know what happenned.

Was this answer helpful?

Score 5

7 Comments:

not the same issue - create your own thread.

by

Would say its the same issue. its an issue on the switch under the left button of the mouse. Would be solved by replacing the switch. Which is what i did on my mx master 3s

by

I have the same problem..the left click works 50 percent of the time...and because of that..we won't be able to drag all the files or select them.

by

Same issue. I own MX 3s less than 10 month and faced with this problem

by

Similar problem here. My left click started misbehaving after 3 years - I have to click harder than usual for the click to register. Very disappointing with a mouse this expensive :(

by

Show 2 more comments

Add a comment

In this case, the only thing I can see is that click left button is broken.

  • If this item is still under warranty. It's best to make an insurance claim right away.
  • If you want to fix it yourself. Replace it with a new mouse switch. Require soldering skill (Make sure is the same item as your mouse)
Block Image
Block Image

Was this answer helpful?

Score 2

9 Comments:

where can i buy those parts?

by

mostly you can buy it from online shopping.

by

Pudieras adjuntar alguna pagina de donde encontrarlo ?

by

Oh, man, need another switch ((

On your pic don't Logitech MX Master 3S

by

The switch shown is wrong. The original part number is EVQ-P0D07K. This part is more clicky but may last longer: EVQ-P0E07K. Kailh Mute Button 6 * 6 * 7.3mm may work as well.

by

Show 4 more comments

Add a comment

Same stupid problem exactly after 1 year so that its not covered under warranty, i guess they intentionally made it for one season.

Was this answer helpful?

Score 1
Add a comment

I had the same issue, I got some HUANO Yellow mouse switches from Ali Express about a year ago and they have not had any issue and sound way better.

From what I can tell, this is a common issue in the Logitech mice with their switches. I'm not sure about newer models but all the ones I have owned have had issues with the mouse switches after a year or two.

Was this answer helpful?

Score 1
Add a comment

I ran into the same problem — suddenly the left mouse click stopped working properly, while all the other buttons were working fine. This was quite unexpected for me because I had only used the mouse for work for less than three years and had never had any issues with it before.

I tried all the usual recommendations: switching USB ports, updating the necessary software, and even connecting the mouse to my laptop (I had previously used it only with my PC). Nothing helped. The only remaining option seemed to be replacing the click switch itself, but I didn’t really want to do that, so I decided to just use another mouse I had.

After a few months, I decided to investigate the issue again. First, I disassembled the mouse to visually inspect the switch. Everything looked fine, and it sounded exactly the same as the right click, which was still working perfectly. I was disappointed again — but then I suddenly realized something.

The problem appeared around the same time I bought a Logitech Pro X TKL keyboard, which also works through a receiver. I tried temporarily unplugging the keyboard receiver — and that immediately fixed the issue. The mouse click started working correctly again. So the problem was actually caused by signal interference.

Why didn’t I check that right away when the problem first appeared? Because shortly after buying the keyboard, I also started using another mouse — a Logitech Superlight. Only a few weeks after buying the keyboard did I switch back to my MX Master 3S, so I didn’t immediately connect the issue with the keyboard receiver.

I hope this helps someone. If you don’t have a keyboard with a receiver that could cause interference, it might still be worth trying to disconnect other devices that use wireless receivers. In my case, I have five different receivers connected, and the keyboard receiver turned out to be the one causing the problem.

Was this answer helpful?

Score 1

1 Comment:

thanks for your info! It is a communication problem indeed. I connected it trough bluetooth first then the left button didn't worked 50% of the time suddenly. The moment I connected the bolt usb receiver the problem was gone.

by

Add a comment

I had this exact same issue a few months ago and fixed it by taking the mouse apart and putting a couple small pieces of tape on the underside of the left mouse button that makes contact with the switch. The switch simply wasn't being depressed enough when clicking, and adding that millimeter of tape helped, but didn't fully fix the issue. I also applied a drop of WD-40 to the switch. That, along with the tape, has it working properly again. I talked about this a bit and linked to some videos on my blog if you want to read further. I hope this helps others.

Was this answer helpful?

Score 1
Add a comment

My biggest issue with the 3S, 2S and any other mouse is dirt accumulation.

Check under the levers and clean out the optics.

Was this answer helpful?

Score 0

1 Comment:

I somehow doubt that "cleaning the optics" will fix their issue with clicking... :)

by

Add a comment

started yesterday for me after 2 years. Left clicks are not registering properly.

Was this answer helpful?

Score 0
Add a comment

I spoke with Logitech Support and they told me to follow the following steps.

1. Clean the button/key with compressed air.
2. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.
3. Unpair/repair or disconnect/reconnect hardware.
4. Upgrade firmware if available.
5. Windows only — try a different USB port. If it makes a difference, try updating the motherboard USB chipset driver [support.logi.com/hc/en-us/articles/36002...].
6. Try on a different computer. Windows only — if it works on a different computer, then the issue might be related to a USB chipset driver.
7. If you’re not sure if the problem is a hardware or software issue, try switching the buttons in the settings (left click becomes right click and right click becomes left click). If the problem moves to the new button it is a software setting or application issue and hardware troubleshooting cannot resolve it. If the problem stays with the same button it is a hardware issue.


Step 1 seemed to fix my issue (at least for now). Step 7 confirmed that the buttons were working.
I can update on how it holds up if I remember.

Was this answer helpful?

Score 0
Add a comment

I'll assume you're no longer in warranty. The buttons have a low MTBF, if cleaning them and ensuring the plastics didn't wear such that a bit of adhesive is needed to build up more contact with the switch, you'll need to find some 6x6x4.3 mm microswitches to replace them with. The Kailh Mute/Silent microswitches (they call them tact switch http://www.kailh.com/en/Products/TS/ I believe) in that dimension can be found online. Amazon, Ali Express, etc will send you a manageable quantity, (Kailh sends 1000) for a couple of times the normal unit price.

Block Image
Block Image

The build is okay, but a small 3D puzzle. You will have a better time desoldering the worn out switches if you have a board holder, and some wick, or something pointedly for removing solder.

You'll want to replace the feet after closing it up again because the screws are under the feet.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Nack Napat will be eternally grateful.
View Statistics:

Past 24 Hours: 15

Past 7 Days: 141

Past 30 Days: 772

All Time: 14,360