Lights up but unresponsive

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DualSense Controller V1

Repair guides, disassembly, and troubleshooting information for the first generation Sony PlayStation 5 DualSense controller, successor to the DualShock series. Identified by model number CFI-ZCT1W and motherboard model BDM-010.

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Rob Lingtons @roblingtons

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Posted: Feb 23, 2023

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Lights up but unresponsive

Hi. My sons PS5 controller has stopped working. When the USB is plugged in, the orange light slow blinks once and 2 white lights appear below the touchpad. The controller is totally unresponsive.

I’ve connected it to my laptop and was able to update the firmware but it hasn’t resolved the issue. I’ve also tried several USB leads.

I’ve tried the soft and hard resets but no change.

Does anyone have a fix for this?

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1 Comment:

So this is a new one the lights should be blue on the sides with the bottom middle white I would expect this to show that the remote has some kind of issue or that something is dissconnected this is possibly a type of error code

Apr 11, 2026 by Aibenr

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So this is a new one the lights should be blue on the sides with the bottom middle white I would expect this to show that the remote has some kind of issue or that something is dissconnected this is possibly a type of error code — Aibenr