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<title><![CDATA[iFixit - Answers With Device &quot;Electric Toothbrush&quot;]]></title>
<link>https://www.ifixit.com/Answers/Device/Electric_Toothbrush/Unanswered?rss=yes</link>
<description><![CDATA[Top Questions according to your query. Only showing &quot;Electric Toothbrush&quot; questions.]]></description>
<language>en-US</language>
<pubDate>Fri, 15 May 2026 11:35:13 -0700</pubDate>
<item>
<title><![CDATA[Oral-B iO Series 3 Type 3769: Braun Oral B io3 type 3769 Not rotating, only vibration]]></title>
<description><![CDATA[<p>Should my toothbrush rotate as it only vibrates?</p>

<p>Please advise?</p>]]></description>
<link>https://www.ifixit.com/Answers/View/940396/Braun+Oral+B+io3+type+3769+Not+rotating,+only+vibration</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/940396</guid>
<pubDate>Thu, 12 Feb 2026 07:29:27 -0700</pubDate>
</item>
<item>
<title><![CDATA[OralB iO: Internal cylinder broken and lost]]></title>
<description><![CDATA[<p>The internal cylinder fell off and I lost it. Is it possible to replace it? Here is a comparison with a working one.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/TPwMvwnCjGXsvlJe.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/TPwMvwnCjGXsvlJe.huge&quot;, '', 'width=900,height=1200')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/ZqetMNobfat3VwjX.standard" width="282" height="211" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/ZqetMNobfat3VwjX.huge&quot;, '', 'width=1600,height=1200')" /></div>]]></description>
<link>https://www.ifixit.com/Answers/View/937110/Internal+cylinder+broken+and+lost</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/937110</guid>
<pubDate>Wed, 21 Jan 2026 09:31:12 -0700</pubDate>
</item>
<item>
<title><![CDATA[Oral-B iO Series 5 Type 3776: The brush is not working]]></title>
<description><![CDATA[<p>The brush first started to work and turn off by itself without touching it the I charge it after that it doesn’t work at all and when I put on the charger it didn’t light or charge</p>]]></description>
<link>https://www.ifixit.com/Answers/View/933617/The+brush+is+not+working</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/933617</guid>
<pubDate>Sat, 03 Jan 2026 09:11:59 -0700</pubDate>
</item>
<item>
<title><![CDATA[Oral-B Type 3710: My toothbrush charges only on one outlet, most of the time.]]></title>
<description><![CDATA[<p>I am on my third BraunOral B rechargeable toothbrush.  My toothbrush charges well at home in my bathroom.  It usually keeps a charge for about 4 days of brushing twice a day.  When I travel, I take my charger with me.  I have found, though, that my toothbrush does not charge in most places.  It will lose its charge on the fourth day and although I move the charger to different outlets in the hotel room or the house, the toothbrush will not charge.  Upon returning home I plug it in to its regular outlet and it charges fine.  I plugged it into a battery and it showed that the charger was not pulling any power, yet worked like a champ when I got home.  How can I fix this problem?</p>]]></description>
<link>https://www.ifixit.com/Answers/View/920917/My+toothbrush+charges+only+on+one+outlet,+most+of+the+time.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/920917</guid>
<pubDate>Tue, 07 Oct 2025 22:29:45 -0700</pubDate>
</item>
<item>
<title><![CDATA[Electric Toothbrush: Philips Sonicare DiamondClean Smart, Vbat+ and Vbat- short circuit]]></title>
<description><![CDATA[<p>I have Philips Sonicare DiamondClean Smart hx9918, it stopped working after I left it charging for a while, so I disassembled it, removed battery and measured resistance between Vbat+ and Vbat-, and it was about 34 Ohm, which indicates some failure in circuitry. Likely has to do with power related circuitry. Does anyone have a schematic guide, or where I can measure with multimeter/scope to identify problematic IC/component so I'd replace it? I believe I had standard warranty of 1 year, which is gone already. In any case, I'd like to repair it myself.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/w4bR55BSbMsm1wTQ.standard" width="282" height="62" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/w4bR55BSbMsm1wTQ.full&quot;, '', 'width=3528,height=776')" /></div>

<p>In the picture, circled are Vbat+ and Vbat- nets.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/907552/Philips+Sonicare+DiamondClean+Smart,+Vbat++and+Vbat-+short+circuit</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/907552</guid>
<pubDate>Tue, 15 Jul 2025 10:22:38 -0700</pubDate>
</item>
<item>
<title><![CDATA[Oral-B Plak Control Ultra Type 4713: Can't get the on button to stay engaged.]]></title>
<description><![CDATA[<p>How do you keep the ON button to stay engaged?  As soon as I let go the unit stops.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/905388/Can&#039;t+get+the+on+button+to+stay+engaged.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/905388</guid>
<pubDate>Sat, 28 Jun 2025 10:21:34 -0700</pubDate>
</item>
<item>
<title><![CDATA[Braun Oral-B Type 3765: It is working normally, but it won't be charged at all.]]></title>
<description><![CDATA[<p>Hello,</p>

<p>I bought this Oral-B electric toothbrush about two to three years ago. It has been one of the most valuable gadgets I've owned.</p>

<p>Last week, I put the brush on the iPhone's wireless charging pod during my business trip since I didn't bring the Oral-B original charger</p>

<p>When I put the brush on the phone charger, the LED lights of the brush were on, and it looked like charging.</p>

<p>However, the LED lights turned off after about 5 to 10 seconds on the charging pod, but the brush was still working normally.&quot;</p>

<p>After I came back home and connected the brush to the original Oral-B charging pod, there was no response at all.</p>

<p>By the way, I cross-checked the original charging pod with another brush, and it is just fine.</p>

<p>In my opinion, the charging system of the brush could be damaged.</p>

<blockquote class="featured"><p>Link: <a href="https://photos.app.goo.gl/qtPJvXpQGDujMRMA6" rel="nofollow noopener noreferrer" title="https://photos.app.goo.gl/qtPJvXpQGDujMRMA6" target="_blank">https://photos.app.goo.gl/qtPJvXpQGDujMR...</a></p></blockquote>

<p>Can I get some help in here?</p>

<p>Thanks,</p>

<p>Ryan.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/897732/It+is+working+normally,+but+it+won&#039;t+be+charged+at+all.</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/897732</guid>
<pubDate>Fri, 25 Apr 2025 21:51:04 -0700</pubDate>
</item>
<item>
<title><![CDATA[Philips Sonicare CleanCare  HX3200: The brush head has gone so loose]]></title>
<description><![CDATA[<p>The brush head has gone so loose</p>]]></description>
<link>https://www.ifixit.com/Answers/View/887868/The+brush+head+has+gone+so+loose</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/887868</guid>
<pubDate>Fri, 14 Feb 2025 09:13:26 -0700</pubDate>
</item>
<item>
<title><![CDATA[insmart water flossar model yxy-801: My Insmart water flosser is not turning on?]]></title>
<description><![CDATA[<p><strong><em>All the mode lights work when selected.  The power button does not light up or  start.  I would like to take it apart and see if the soldered connections are all in tact.  I wasn't able to find much more information on this.  There is no reset button or ways to change back to factory settings.</em></strong></p>]]></description>
<link>https://www.ifixit.com/Answers/View/887106/My+Insmart+water+flosser+is+not+turning+on</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/887106</guid>
<pubDate>Fri, 07 Feb 2025 18:00:19 -0700</pubDate>
</item>
<item>
<title><![CDATA[OralB iO: Charges Only After charger is unplugged and re-plugged]]></title>
<description><![CDATA[<p>Why does the battery only charge after the charger is unplugged and then re-plugged in to the wall socket?</p>]]></description>
<link>https://www.ifixit.com/Answers/View/872031/Charges+Only+After+charger+is+unplugged+and+re-plugged</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/872031</guid>
<pubDate>Thu, 03 Oct 2024 11:28:26 -0700</pubDate>
</item>
<item>
<title><![CDATA[Philips Sonicare Toothbrush: Sonicare battery replacement without desolding it]]></title>
<description><![CDATA[<p>Hello</p>

<p>Is there others Sonicare models like protective clean 6500 where you don't have to desold the battery ?</p>

<p>Thanks</p>]]></description>
<link>https://www.ifixit.com/Answers/View/868389/Sonicare+battery+replacement+without+desolding+it</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/868389</guid>
<pubDate>Sat, 07 Sep 2024 01:14:28 -0700</pubDate>
</item>
<item>
<title><![CDATA[OralB iO: The On button working]]></title>
<description><![CDATA[<p>My io is fully charged but not switching on via button</p>]]></description>
<link>https://www.ifixit.com/Answers/View/863143/The+On+button+working</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/863143</guid>
<pubDate>Mon, 05 Aug 2024 11:23:37 -0700</pubDate>
</item>
<item>
<title><![CDATA[Electric Toothbrush: Philips Sonicare - Head shaft screw and washer replacement]]></title>
<description><![CDATA[<p>Hello.</p>

<p>I just took apart my Philip Sonicare HX680C toothbrush in order to tighten the head shaft screw, as it has been very loose lately - common complaint. To my surprise, however, when I opened the toothbrush, the screw and washer that are supposed to be there have seemingly vanished entirely. With my micrometer nowhere to be found, would anyone be able to tell me what the appropriate dimensions of the screw and washer? Thanks!</p>]]></description>
<link>https://www.ifixit.com/Answers/View/854708/Philips+Sonicare+-+Head+shaft+screw+and+washer+replacement</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/854708</guid>
<pubDate>Fri, 14 Jun 2024 16:05:23 -0700</pubDate>
</item>
<item>
<title><![CDATA[Philips Sonicare DiamondClean: What magnetic motor assembly model is compatible with HX960K?]]></title>
<description><![CDATA[<p>What magnetic motor assembly models are compatible with the Philips Sonicare model HX960K? I cant seem to find any replacement motor assembly parts compatible for this model only other models.</p>]]></description>
<link>https://www.ifixit.com/Answers/View/846825/What+magnetic+motor+assembly+model+is+compatible+with+HX960K</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/846825</guid>
<pubDate>Wed, 24 Apr 2024 02:26:19 -0700</pubDate>
</item>
<item>
<title><![CDATA[Electric Toothbrush: Dead, but sometimes starts up and works for a second on two]]></title>
<description><![CDATA[<p>Hi,</p>

<p>I have an IO (not sure which model but has the LCD display) which stopped working completely. Sometimes you press the button and it starts up, you see the intro animation for a second or two and then dies again, usualy doesn't do anything for a few hours after that when you press the button again.</p>

<p>I took it apart and the battery seems fine (3.8V), the button itself is also working. I wonder if this is a known fault and if it's realistic to try and fix it, or if it's going to be one of these microcontrollers or just any one of the tiny countless unlabelled resistors/capacitors and I'm better off just throwing it in the bin.</p>

<p>Thanks</p>]]></description>
<link>https://www.ifixit.com/Answers/View/838934/Dead,+but+sometimes+starts+up+and+works+for+a+second+on+two</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/838934</guid>
<pubDate>Wed, 28 Feb 2024 11:20:15 -0700</pubDate>
</item>
<item>
<title><![CDATA[Oral-B Black 7000: My oral b 7000 with blue tooth is flashing on the led bluetooth only]]></title>
<description><![CDATA[<p>before i replace the battery i was already flashing on the bluetooth led only. after replacing a new battery it is still flashing on the bluetooth led.   there is no charge cycle.  it just keeps on blinking the the bluetooth area.    is this the end of its lifecycle???   it dont even turn on</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/stXQ3weNqZIoevYX.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/stXQ3weNqZIoevYX.full&quot;, '', 'width=1512,height=2016')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/hHOsbQwyrtR5XFJO.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/hHOsbQwyrtR5XFJO.full&quot;, '', 'width=1512,height=2016')" /></div>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/mTTMGUXeRfCrP5yh.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/mTTMGUXeRfCrP5yh.full&quot;, '', 'width=1512,height=2016')" /></div>

<p>⟐ Commented January 06, 2024 at 22:51 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/831168/My+oral+b+7000+with+blue+tooth+is+flashing+on+the+led+bluetooth+only</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/831168</guid>
<pubDate>Sat, 06 Jan 2024 22:51:32 -0700</pubDate>
</item>
<item>
<title><![CDATA[OralB iO: Looking for spare part OralB iO]]></title>
<description><![CDATA[<p><a href="/Guide/Oral-B+iO+Battery+Replacement/136696" target="_blank">excellent guide,</a> but I have another problem, followed the instructions instead of the battery I discovered that the cylinder inside the copper windings was completely broken, how do I buy that piece?</p>

<p>⟐ Edited December 05, 2023 at 2:05 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/827005/Looking+for+spare+part+OralB+iO</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/827005</guid>
<pubDate>Tue, 05 Dec 2023 02:05:55 -0700</pubDate>
</item>
<item>
<title><![CDATA[Philips Sonicare DiamondClean: Metal head attachment & metallic driver rotated resulting in noise]]></title>
<description><![CDATA[<p>My Sonicare was suffering from one of the usual problems that the magnets and the metallic driver were too close and I had to increase the distance between the two (see <a href="/Guide/How+to+fix+a+Philips+Sonicare+DiamondClean+HX9340+when+it+is+getting+less+powerful+or+has+a+weak+brush./76240" target="_blank">description here</a>) which was a rather easy fix. I have also ordered a new metal head including the plastic parts to again have a properly watertight toothbrush.</p>

<p>However, there is <strong>one remaining issue</strong> which <strong>results in a lot of noise</strong>. The t<strong>riangular shaped part</strong> where the <a href="/Guide/Philips+Sonicare+DiamondClean+Metal+Brush+Connector+Replacement/101394#s190644" target="_blank">metal head is attached using a screw</a> <strong>is rotated</strong> as shown in the image below (red arrow points to rotated triangular shaped part):</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/n5M5rGKsdf1sOwZa.standard" width="215" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/n5M5rGKsdf1sOwZa.full&quot;, '', 'width=733,height=770')" /></div>

<p>This is due to an issue &quot;lower down&quot; in the toothbrush where the metallic driver (blue arrow in image below) - which is directly connected/linked to the above mentioned &quot;triangular shaped&quot; part - is rotated as well.</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/PkapklJNY25mTWeS.standard" width="282" height="130" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/PkapklJNY25mTWeS.full&quot;, '', 'width=1536,height=710')" /></div>

<p><strong>By forcing</strong> quite a bit I <strong>can rotate</strong> it back <strong>to &quot;normal&quot; position</strong>, however, <strong>as soon as</strong> I <strong>switch on</strong> the <strong>toothbrush</strong> the whole <strong>thing gets stuck again</strong> in the rotated position.</p>

<p>My two possible explanations so fare are that a) the magnetic force in the two magnets has somehow changed which results in a rotation or b) there was some abrasion or similar on the surface of the metallic driver which results in this rotation.</p>

<p>Any ideas on how to fix this would be highly appreciated!</p>]]></description>
<link>https://www.ifixit.com/Answers/View/826254/Metal+head+attachment+&amp;+metallic+driver+rotated+resulting+in+noise</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/826254</guid>
<pubDate>Wed, 29 Nov 2023 14:36:48 -0700</pubDate>
</item>
<item>
<title><![CDATA[Philips Sonicare HX6711 HealthyWhite 710: Blinking Lights, Won't Power On]]></title>
<description><![CDATA[<p>Hi Folks,</p>

<p>My toothbrush lights are blinking and the toothbrush won't fully turn on. When the button is pressed, a quiet whirring sound happens, but the brush head does not vibrate. Any ideas?</p>

<p>Claire</p>

<p>⟐ Commented October 14, 2023 at 9:13 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/819218/Blinking+Lights,+Won&#039;t+Power+On</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/819218</guid>
<pubDate>Sat, 14 Oct 2023 09:13:38 -0700</pubDate>
</item>
<item>
<title><![CDATA[Oral-B Vitality: Is anybody knows what is the IC controlling the toothbrush?]]></title>
<description><![CDATA[<p>I have two toothbrushes Oral-B D100 (type 3710) for kids with the same problem : They're dead !  I opened them and confirmed the voltage (1.2Vdc).  The power button did nothing.  The problem seems to come from the 14 pins IC inside.  It it a CCE7102 chip, but there is no information on Internet about this IC.</p>

<p>Is anybody can tell me what is the purpose of this chip (probably a PIC or something like that) and how to confirm if the problem really come from this one ?</p>

<p>The battery is good, the motor works (as soon as I put 1.3Vdc on the motor, the head start to wiggle.  If I bypass a transistor controlled by this IC just beside it (shorting emitter and collector), the toothbrush start normally (until I remove my short).</p>

<p>I know it is just a toothbrush, but I'm really curious about the fonction of this IC an I want to learn.  Thank you</p>

<div class="imageBox imageBox_left"><img src="https://guide-images.cdn.ifixit.com/igi/wX22ZiabSegxijTk.standard" width="169" height="225" class="hasMenu hasLarge" alt="Block Image" onclick="window.open(&quot;https:\/\/guide-images.cdn.ifixit.com\/igi\/wX22ZiabSegxijTk.huge&quot;, '', 'width=901,height=1200')" /></div>

<p>⟐ Commented October 10, 2023 at 8:42 MST</p>]]></description>
<link>https://www.ifixit.com/Answers/View/818485/Is+anybody+knows+what+is+the+IC+controlling+the+toothbrush</link>
<guid isPermaLink="false" >https://www.ifixit.com/Answers/View/818485</guid>
<pubDate>Tue, 10 Oct 2023 08:42:24 -0700</pubDate>
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