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Handset Will Not Turn On
No matter what you do, the handset will not turn on.
Drained/Bad Battery
Check to ensure that the phone battery is connected. If the battery is connected and your phone still will not turn on, leave the phone on its charger for 15-20 hours. If this does not resolve the issue, you will need to replace the battery.
Faulty AC Power Cord
If the battery has been replaced, it is possible that the AC power cord needs to be replaced.
Disconnected/Damaged Screen
If the keypad turns on but the screen does not, you probably have a damaged or disconnected screen. Calls can still be made, but the old screen should be replaced or reconnected.
Handset Does Not Ring
When you receive calls, the handset does not ring.
Ringer Is Turned Off
Make sure the the ringer is turned on in the phone's menu.
Can't Make Or Receive Calls
No matter what you try, you cannot make a call.
Disconnected Telephone Cord
Ensure that the telephone cord is plugged into the jack in the base.
Power To Base
If the base is not plugged in, plug it in. If the base is plugged in, unplug the base, wait a few minutes and plug it back in.
Hear A Beep During Calls
During a call, you hear a beeping noise.
Low Battery
Check the handset for the low battery alert. If the battery is low, finish your call and return the handset to the charging base as soon as possible.
Static Noise During Calls
During a call, you hear static noise.
Too Far From Base
Remain closer to the base during your calls.
Interference
Move the base and handset away from any interference devices (i.e. televisions, microwave ovens, baby monitors, WiFi equipment, etc.).
Telecoil Hearing Aids
If you use a telecoil hearing aid, enable the t-coil setting on the phone.
Caller ID Information Does Not Display
When the phone rings, it does not display caller ID information on the screen.
Phone Does Not Ring Long Enough
Allow the phone to ring 2 times before answering.
CID Is Turned Off
Make sure that your caller ID service is active.
Answering System Does Not Work
The answering system does not pick up the phone.
Answering System Is Turned Off
Make sure the answering system is turned on.
Base Is Unplugged
Make sure that the base of the answering system is plugged in.
Team
Penn State, Team 1-8, Kaschak Winter 2015 Member of Penn State, Team 1-8, Kaschak Winter 2015
PSU-KASCHAK-W15S1G8
4 Members
48 Guides authored
3 Comments
Caller ID Information Does Not Display
Answering System Does Not Work
amarjeet singh jolly - Reply Share
my phone is flashing the message light but there are no message how do i delete the flash
Vin Flenley - Reply Share
battery good and fully charged, all is connected, lights up and says connecting, then shows connected but no dial tone, keypad indicates but will not connect, calling the number a recorded message says: not able to connect at this time
disconnected and powered down, reconnected, but same symptoms and doesn't work
my bill to att is up to date
what is up
cadduc - Reply Share