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Device running at low speed

When doing simple tasks in the device, the speed of processing is extremely low.

Device Has Not Been Regularly Scanned

HP recommends using HP Support Assistant on a regularly scheduled basis. Use this tool to keep your computer tuned up. Run HP Support Assistant to scan your computer and get the status of any available maintenance tasks. After the scan is complete, a list of maintenance tasks displays. Review and perform all the recommended actions. (hp.com)

Faulty Hard Disk

If the device is running slow, the hard disk may need to be replaced. Check out this guide here to replace it.

Device is overheating

The laptop is making noises and emitting heat from the bottom.

Faulty Fan

If the device is heating up, the fan may need to be replaced. Please follow this guide here to replace it.

Battery Fails to Hold Charge

The device fails to remain charged, even when it is plugged into the charger.

Faulty Battery

If the device is unable to remain charged, it may be the result of a faulty battery. The battery may need to be replaced in order for the laptop to stay charged. Follow this guide here to replace the battery.

Unresponsive Keyboard

The keys on your laptop will not respond or appear to be stuck

Faulty Keyboard

If the entire keyboard fails to respond, try replacing it with this guide here.

Keys Are Stuck

When a key can’t be pressed down, something might be under the individual key. To fix this, pop out the faulty key by using a flat screwdriver or other object that will fit underneath the key. Once the key is removed, clean the dust or whatever may be stuck underneath with a q-tip. Once it is clean, re-attach the key by pushing down on it until it snaps into place.

Rosalia Olga Dupont Ayala

Member since: 10/22/18

210 Reputation

1 Guide authored

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UC Davis, Team S7-G1, Lore Fall 2018 Member of UC Davis, Team S7-G1, Lore Fall 2018

UCD-LORE-F18S7G1

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48 Guides authored

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