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Time and date settings do not stay set

The time and date stamp need to be reset every time the camera is turned on. A notice may appear to change the batteries even after the main batteries are replaced.

Lithium ion battery (CR1220) is dead

The lithium ion battery is a CR1220 model. Use this replacement guide for steps on how to change this battery.

Camera does not turn on

Power button has no response when used.

Batteries are dead

Replace dead batteries with new ones.

Battery door does not latch closed

Make sure the battery door closes tight and that nothing is blocking the door from closing. If the door will not latch closed use this replacement guide for changing the battery door.

Internal components are damaged

Open the body of the camera and do a visual inspection of the connections and parts in the camera. Make sure and plugs or adapters are snug. See the tear down guide here for opening the body of the camera.

LCD screen is non-operational

Control knob does not activate LCD screen when turned to the correct settings.

Batteries are dead/weak

Replace bad batteries with new ones.

LCD screen adapter connections bad

Open the body of the camera and the LCD screen compartment and check for loose connections.

LCD screen broken

If this does not rectify the problem the LCD screen should be changed following this replacement guide.

The camera will not zoom in

The picture is blurry and none of the buttons or manual zoom operations work.

Batteries are dead/weak

Replace bad batteries with new ones.

Zoom mechanism is dirty

Dirt and grime can build up in the zoom mechanism. The mechanism can be cleaned following the manufacturers cleaning instructions. Use the tear down guide here to access the internal components.

Zooming mechanism is broken

If the mechanism is still not responding a new zooming lens can be installed.

Zoom buttons are broken

Open the body of the camera and make sure there is no damage to the area near the zoom buttons. Check the connections and replace any damaged parts.

Dial control does not change the settings

The settings do not change when the dial control is operated.

Dial control connections are dirty

Open the body of the camera and check the connections around the dial. Clean gently if necessary, making sure the connections are not damaged.

Dial/connectors broken

Open the body of the camera and change the dial and connectors if there is damage.

Camera does not connect to tripod

Tripod will not screw into the adapter on the bottom of the camera.

Tripod has stripped treads

Use a different tripod.

Adapter opening is blocked

Clean the opening of the adapter with small tool. Make sure to not damage threads.

Tripod adapter is stripped/broken

Change the tripod adapter on the camera. Use this replacement guide to make the repair.

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