Xperia Play - Hard Reset / Password Removal
Last updated on May 16, 2018
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Community-Contributed Guide
An awesome member of our community made this guide. It was not created by iFixit staff.
Introduction
Go to step 1 ↓If you forgot your Password, PIN, Screen Pattern lock, you can pass the security with your Google account, registered on this phone. You must be in range of WiFi network, used before with this phone.
If you cannot do this, the only way to bypass the security is Hard Reset.
!!! ATTENTION !!! This will erase all your personal information.
Video Overview
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Open the Emergency call keyboard.
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Enter this code: *#*#7378423#*#*
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From the Service Menu select: "Customization Settings".
Ask FixBot
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Select "Reset customization" and "Reset customization and reboot".
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The Android system will erase all personal information and will reboot the phone to the original factory settings.
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To reassemble your device, follow these instructions in reverse order.
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48 Guide Comments
I didn't get the Customization Settings option. i just got "Service info", "service settings", and "Service tests"
Ahhh great I made it thanks
