Introduction
The Whirlpool Duet/Steam Dryer
This guide provides instructions on how to repair a loose and wobbly spinning drum on a dryer. The wheels that support the drum roller are likely damaged if the drum shakes and makes clunky noises during a cycle.
This guide will show step-by-step how to replace the wheels that support the drum roller.
Model Number: WGD94HEAW2
Serial Number: M33803811
Please refer to the troubleshooting page to confirm the issues with the wheel replacement.
What you need
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Unplug the laundry bin.
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Using the 1/4 nut bolt screwdriver, unscrew the two screws behind the dryer bin and give the top panel a shake to remove it. Place the panel on the towel lying on the floor or against the wall to prevent damage.
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Remove the front panel which consists of the dryer door. Using the 1/4 nut screwdriver, unscrew the nuts and open the dryer door to remove the screw inside. Remove the screws with a Phillips head screwdriver
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Remove the lint catcher and set it aside with the top panel and electric control system.
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Give the front panel with the dryer door a shake and remove the front panel and set it aside on the towel with the top panel, electric control system, and lint catcher.
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Remove the metal panel in the front top of the dryer, by removing the metal frame that holds the lint catcher. Remove the screws with a 1/4 nut screwdriver.
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Disconnect the wire that connects to the metal frame that holds the lint catcher. Shake the metal panel to remove it and set the panel aside with the top panel, electric control system, front panel with the dryer door, and lint catcher.
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Disconnect the wire hanging out on the top of the base frame of the dryer from the electric panel.
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Remove the base frame of the dryer with the 1/4 nut screwdriver to reveal the metal wheel.
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Shake the base frame of the dryer to remove it. Place the base frame on the side on the towel with the other compartments.
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Label the wheel’s front and back. It is important to know when reassembling the dryer after replacing the broken wheel.
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Attach the wheel back onto the dryer with the labeled front part facing forward.
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Attach the circular fuzzy part to the circular frame on the back of the wheel. Remember to go underneath the wheel to attach the strap back to the bottom frame of the dryer.
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Attach the base frame back onto the dryer. Using the 1/4 nut screw and the screws in cup 6, screw the base frame back onto the dryer.
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Screw back the top metal frame of the dryer with the screws from cup 5.
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Attach the front panel frame with the door onto the dryer. With the 1/4 nut screwdriver, screw back the frame and remember to open the dryer door to use a Phillips screwdriver to tighten the screw in the middle. These screws are in cup 4.
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