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Introduction

If you need to take off the front casing of the Turtle Beach Recon Cloud, follow this guide. You may need to access the inner components or want to remove the top casing to replace it.

Before you begin the repair, power off the controller and disconnect it from your PC, console, and any charging cables.

What you need

Step 1 Back Casing

Turtle Beach Recon Cloud Top Case Replacement, Back Casing: step 1, image 1 of 2

Turtle Beach Recon Cloud Top Case Replacement, Back Casing: step 1, image 2 of 2

Use a Phillips #00 screwdriver to remove 7 screws from the back casing.
The 2 inner screws are hidden under the Turtle Beach sticker.
The two screws at the bottom of the grips are countersunk, so you may need a 1/4" extender if your driver doesn’t fit.

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Step 2

Use the iFixit opening tool to wedge it between the inner grip and the casing to pry it off.
Do the same to the other inner grip.
Do not take off the outer grips as they have wiring attached to them.

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Step 3

Lift off the back casing.

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Step 4 Battery

Turtle Beach Recon Cloud Top Case Replacement, Battery: step 4, image 1 of 3

Turtle Beach Recon Cloud Top Case Replacement, Battery: step 4, image 2 of 3

Turtle Beach Recon Cloud Top Case Replacement, Battery: step 4, image 3 of 3

Insert a spudger between the controller and the battery pack.
Use the spudger to loosen the battery from the motherboard.
Gently lift the battery pack until just out so as to not pull on the wire attached.

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Step 5

Use the point of a spudger to push on alternating sides of the battery connector to "walk" it out of its socket.
It may take a lot of alternating before the connector comes out.
If that doesn't work, use a pair of tweezers to firmly grip the sides of the connector and pull straight away from the socket. Hold the tweezers closer to the connector to get a better grip.
Don't pull on the wires as this can potentially damage the socket and device.

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Step 6 Top Case

Turtle Beach Recon Cloud Top Case Replacement, Top Case: step 6, image 1 of 1

Use a Phillips #00 screwdriver to remove the four screws securing the board.

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Step 7

Lift out the motherboard at an angle to detach it from the clips securing it to the case.
Don't lift the motherboard roughly or pull on it. There is a ribbon cable attached to the motherboard and front case.
Use a spudger or a clean fingernail to flip up the locking flap of the ZIF connector—this is the unlocked position.
Use tweezers or your fingers to gently pull the cable out of its socket.