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SteelSeries Stratus Duo Charging Port Replacement

What you need

  1. SteelSeries Stratus Duo Charging Port Replacement, Remove the sticker: step 1, image 1 of 2 SteelSeries Stratus Duo Charging Port Replacement, Remove the sticker: step 1, image 2 of 2
    • Use your fingers to remove the sticker located on the back cover of the Stratus Duo.

    • If you have trouble removing the sticker, heat an iOpener and apply it to the rear case for two minutes to loosen the adhesive underneath. You can also use a hair dryer to soften the adhesive.

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  2. SteelSeries Stratus Duo Charging Port Replacement, Unscrew the back cover: step 2, image 1 of 1
    • Use a Y0 Tri-point screwdriver to remove the five 9.3 mm-long screws securing the back cover.

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  3. SteelSeries Stratus Duo Charging Port Replacement, Reposition the back cover assembly: step 3, image 1 of 3 SteelSeries Stratus Duo Charging Port Replacement, Reposition the back cover assembly: step 3, image 2 of 3 SteelSeries Stratus Duo Charging Port Replacement, Reposition the back cover assembly: step 3, image 3 of 3
    • Don't try to remove the back cover assembly all the way yet, as it's still connected to the mainboard.

    • Carefully lift the back cover assembly away from the frame and move it downward to uncover the battery cable and the interconnect cable at the top of the motherboard.

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  4. SteelSeries Stratus Duo Charging Port Replacement, Disconnect the interconnect cable: step 4, image 1 of 3 SteelSeries Stratus Duo Charging Port Replacement, Disconnect the interconnect cable: step 4, image 2 of 3 SteelSeries Stratus Duo Charging Port Replacement, Disconnect the interconnect cable: step 4, image 3 of 3
    • Using the pointed end of a spudger, push the grey tabs on the interconnect socket away from the socket, parallel to the interconnect cable, to release the cable.

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  5. SteelSeries Stratus Duo Charging Port Replacement: step 5, image 1 of 2 SteelSeries Stratus Duo Charging Port Replacement: step 5, image 2 of 2
    Tool used on this step:
    Tweezers
    $4.99
    Buy
    • Use a pair of blunt nosed tweezers or your fingers to pull the cable out of the socket.

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  6. SteelSeries Stratus Duo Charging Port Replacement, Disconnect the battery cable: step 6, image 1 of 3 SteelSeries Stratus Duo Charging Port Replacement, Disconnect the battery cable: step 6, image 2 of 3 SteelSeries Stratus Duo Charging Port Replacement, Disconnect the battery cable: step 6, image 3 of 3
    • Use a pair of blunt nose tweezers to grab and lift the connector away from the motherboard.

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  7. SteelSeries Stratus Duo Charging Port Replacement, Remove the back cover assembly: step 7, image 1 of 1
    • Remove the back cover assembly.

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  8. SteelSeries Stratus Duo Charging Port Replacement, Pry up the battery: step 8, image 1 of 2 SteelSeries Stratus Duo Charging Port Replacement, Pry up the battery: step 8, image 2 of 2
    • The battery is held in place by mild adhesive.

    • Insert the long edge of an opening pick into the gap between the battery and the back cover assembly.

    • Take care not to puncture or bend the battery with your tool—a punctured or bent battery may leak dangerous chemicals or cause a fire.

    • Use the opening pick to carefully pry up the battery and separate the adhesive.

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  9. SteelSeries Stratus Duo Charging Port Replacement, Remove the battery: step 9, image 1 of 3 SteelSeries Stratus Duo Charging Port Replacement, Remove the battery: step 9, image 2 of 3 SteelSeries Stratus Duo Charging Port Replacement, Remove the battery: step 9, image 3 of 3
    • Grab the battery with your fingers and lift it out of its recess to remove it.

    • Do not reinstall a damaged or deformed battery, as doing so is a potential safety hazard.

    • During reassembly make sure to align the battery and the back cover correctly.

    • During reassembly, follow this guide if you are using a pre-cut adhesive card.

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  10. SteelSeries Stratus Duo Charging Port Replacement, Unscrew the plastic bracket: step 10, image 1 of 1
    • Use a Phillips screwdriver to remove the two 7.2 mm-long screws securing the plastic bracket that holds the charging port and the Bluetooth/power buttons in place.

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  11. SteelSeries Stratus Duo Charging Port Replacement, Remove the plastic bracket: step 11, image 1 of 3 SteelSeries Stratus Duo Charging Port Replacement, Remove the plastic bracket: step 11, image 2 of 3 SteelSeries Stratus Duo Charging Port Replacement, Remove the plastic bracket: step 11, image 3 of 3
    • Use your fingers to push the plastic bracket downwards into the recess of the battery to loosen it.

    • Remove the plastic bracket.

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  12. SteelSeries Stratus Duo Charging Port Replacement, Remove the charging port: step 12, image 1 of 1
    • Remove the charging port.

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Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Ask our Answers community for help.

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Adriana Zwink

Member since: 12/18/19

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167 Guides authored

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1 Guide Comment

Where can i get the replacement board? Stratus is not responding to my messages.

ryan olson - Reply Share

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