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Sonos Era 100 Touch Control Board Replacement

Introduction

Is the touch bar on your Sonos Era 100 not responding to touch input, the touch controls are unresponsive, or the speaker is not turning on and off? Follow this guide to replace the touch control board.

Before using this guide, be sure to test that the speaker is charged to confirm the touch control board is the issue. With a few tools, we will gently disassemble the unit to gain access to the internal components. We will use tweezers, an opening tool, and an opening pick.

Step 8 will require you remove the existing board and secure the new board in. Follow along to see how to complete this task!

What you need

  1. Sonos Era 100 Touch Control Board Replacement, Outer Casing: step 1, image 1 of 3 Sonos Era 100 Touch Control Board Replacement, Outer Casing: step 1, image 2 of 3 Sonos Era 100 Touch Control Board Replacement, Outer Casing: step 1, image 3 of 3

    • Gently pull off the rubber foot on the the bottom of the speaker.

    • Take care not to stretch or damage the rubber foot if you intend to reuse it. Use a hairdryer or iOpener to lightly heat the foot adhesive to aid in removal.

    • Remove the five 11 mm Torx T20 screws that secure the bottom plate.

    • Carefully lift off the bottom plate.

    Edit

  2. Sonos Era 100 Touch Control Board Replacement: step 2, image 1 of 3 Sonos Era 100 Touch Control Board Replacement: step 2, image 2 of 3 Sonos Era 100 Touch Control Board Replacement: step 2, image 3 of 3

    • Carefully disconnect the ribbon cable connected underneath the bottom panel.

    • To detach the back panel, gently push it in a downward motion.

    • Be especially mindful of the delicate ribbon cable attached to the top edge.

    • Use tweezers to disconnect the USB-C PCB from the back panel.

    Edit

  3. Sonos Era 100 Touch Control Board Replacement: step 3, image 1 of 3 Sonos Era 100 Touch Control Board Replacement: step 3, image 2 of 3 Sonos Era 100 Touch Control Board Replacement: step 3, image 3 of 3

    • Remove the 8 mm and 11 mm T10 Torx screws securing the speaker grille.

    • Once removed, the speaker grill should fall to both sides of the speaker.

    Edit

  5. Sonos Era 100 Touch Control Board Replacement: step 4, image 1 of 2 Sonos Era 100 Touch Control Board Replacement: step 4, image 2 of 2

    • Using a halberd spudger, carefully remove the foam tape. Do this by keeping tension on the foam shown in the images and slicing underneath the tape.

    • Pull the speaker grille off.

    Edit

  6. Sonos Era 100 Touch Control Board Replacement: step 5, image 1 of 3 Sonos Era 100 Touch Control Board Replacement: step 5, image 2 of 3 Sonos Era 100 Touch Control Board Replacement: step 5, image 3 of 3

    • Remove all four T10 Torx screws securing the touch bar assembly.

    • Use an opening tool to release all four white retaining clips.

    • Lift the touch bar assembly perpendicular to the unit, with care not to strain the connected ribbon cable.

    • Lift the black ZIF locking flap that secures the touch bar assembly ribbon cable.

    • Disconnect the ribbon cable.

    • Remove the touch bar assembly.

    Edit

  7. Sonos Era 100 Touch Control Board Replacement, Touch Control Board: step 6, image 1 of 2 Sonos Era 100 Touch Control Board Replacement, Touch Control Board: step 6, image 2 of 2

    • Use tweezers to gently remove the tape securing the small ribbon cable.

    • Flip up the black ZIF locking flap that secures the small ribbon cable.

    • Use tweezers to disconnect the small ribbon cable.

    Edit

  8. Sonos Era 100 Touch Control Board Replacement: step 7, image 1 of 3 Sonos Era 100 Touch Control Board Replacement: step 7, image 2 of 3 Sonos Era 100 Touch Control Board Replacement: step 7, image 3 of 3

    • Use a T6 Torx screwdriver to remove all four 8 mm screws securing the touch control board to the housing.

    • Use tweezers to remove all four rubber stoppers/washers from the screw posts.

    Edit

  9. Sonos Era 100 Touch Control Board Replacement: step 8, image 1 of 3 Sonos Era 100 Touch Control Board Replacement: step 8, image 2 of 3 Sonos Era 100 Touch Control Board Replacement: step 8, image 3 of 3

    • Insert an opening pick under the PCB to prop it up.

    • Insert an opening tool under the board and gently pry it out.

    • Remove the touch control board.

    Edit
Conclusion

To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.

Author

with 3 other contributors

Nick F.

Member since: 03/21/25

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UMass Dartmouth, Team 2-1, Botvin Spring 2025 Member of UMass Dartmouth, Team 2-1, Botvin Spring 2025

UMASSD-BOTVIN-S25S2G1

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