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Repairing non-working TomTom Runner buttons
riccardo and one other contributor
Last updated on Sep 2, 2026
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Introduction
Go to step 1 ↓In my case, it was no longer possible to press the left and right buttons due to intensive use. The problem lies entirely with the ring above the pad, whose pins shorten with use.
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To remove the ring, push on the 4 slots at the base of the ring.
Ask FixBot
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Cut small strips of paper (max 1mm) and insert them into the gaps where the non-functioning button is located.
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When finished, reassemble the ring.
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To reassemble your device, follow these instructions in reverse order.
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