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Introduction

If your Razer BlackShark V2 is producing choppy, interrupted, or no audio, your headset’s cable may be damaged (to confirm diagnoses & solutions, see Razer Blackshark V2 Troubleshooting Page, "Audio Cutting Out" or “No Audio at All”). This guide will assist you in the replacement of this component. Be mindful of which layers of the headset assembly you're taking apart and that you don't adversely damage the holds, small wires, ear cushions, ear cushions’ rubber linings or plastic ridges, or headset itself when applying pressure.

What you need

Step 1 Ear Cushion

Razer BlackShark V2 Cable Replacement, Ear Cushion: step 1, image 1 of 1

Place the headset so that the left side is facing you.
The left side of the headset has the cable attachment and the volume control knob.

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Step 2

Scoop your middle and ring finger underneath the top or bottom inner portion of the ear cushion.
You should feel a hard plastic ridge.
Pull from the hard plastic ridge, being sure not to pull from the soft cushion.
Slowly apply pressure to prevent damage.

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Step 3

Pull from the hard plastic ridge, being sure not to pull from the soft cushion.
Slowly apply pressure to prevent damage.

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Step 4

Once the cushion is removed, make sure the hard plastic base with the clips is attached to it.
If you are replacing both ear cushions, repeat Steps 1-4 for the other side. Then, insert the new ear cushions by lining up the clips in their respective holes and applying even pressure until they audibly click.

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Step 5 Speaker

Razer BlackShark V2 Cable Replacement, Speaker: step 5, image 1 of 2

Razer BlackShark V2 Cable Replacement, Speaker: step 5, image 2 of 2

Remove the four screws holding the speaker in the headset using a Phillips #1 screwdriver.

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Step 6

Gently grab the headset and slowly apply pressure to the speaker cover; it will come off.
Be careful of the wires that are attached to the back of the speaker to ensure they won't be damaged when removing the speaker and its cover.

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Step 7

Razer BlackShark V2 Cable Replacement: step 7, image 3 of 3

After disconnecting the speaker from the headset, it is still connected by the wires that power the speaker itself.
With heat or with a sharp tool, remove the glue around the wires that connect the speaker to the headset.
Using the new speaker, you can reattach the wires soldering them in with existing glue.
If replacing internal components and NOT the speaker, you can do so without severing any wire connections; operate carefully to not sever them unnecessarily!

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Step 8 Cable

Razer BlackShark V2 Cable Replacement, Cable: step 8, image 1 of 2

Razer BlackShark V2 Cable Replacement, Cable: step 8, image 2 of 2

Locate the main cable after it protrudes through the opening in the headset and where the cable is attached to the motherboard.

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Step 9

Remove the connecting glue attaching the wires to the motherboard with a sharp object or heat.
Be careful around the motherboard when removing the connected wires.

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