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Plantronics CS50 Headset System Reset

Introduction

If your headset had been working great but suddenly started producing static or distorted sounds, you may need to reset your headset. Follow these instructions:

    1. Plantronics CS50 Headset System Reset, Plantronics CS50 Headset System Reset: step 1, image 1 of 2 Plantronics CS50 Headset System Reset, Plantronics CS50 Headset System Reset: step 1, image 2 of 2

      • Press and hold both the call control button and the listening volume/mute button for five seconds.

      • When the talk indicator light blinks, release both buttons.

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    3. Plantronics CS50 Headset System Reset: step 2, image 1 of 1

      • Press the call control button again.

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    4. Plantronics CS50 Headset System Reset: step 3, image 1 of 2 Plantronics CS50 Headset System Reset: step 3, image 2 of 2

      • Unplug the base unit's power source for ten seconds.

      • Plug the power source back in.

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3 other people completed this guide.

Author

with 6 other contributors

Joe

Member since: 04/12/12

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3 Guides authored

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Team

Cal Poly, Team 17-29, Amido Spring 2012 Member of Cal Poly, Team 17-29, Amido Spring 2012

CPSU-AMIDO-S12S17G29

4 Members

83 Guides authored

4 Guide Comments

Great fix. I was about to spend $200 on a new set. Thanks.

acseko - Reply Share

I had a constant buzzing sound from the unit. I did what you recommended and could not stop it. Then I discovered that my handset also had the same buzzing sound so I unplugged the phone line and power cord (to the main phone unit) and it cleared up!

Russ - Reply Share

I've got a unit that is getting no sound to or from the earpiece at all, though the lifter still lifts when I hit the answer button. I'll try this reset before I order a replacement set.

kool1zero - Reply Share

I have the C053 model and have cleaned headset and base and can not get it to charge. I have noticed over the past few weeks that it will only stayed charged from 800 am to 100 pm. I have disconnected and restarted also. Any other suggestions?

Diane

Diane - Reply Share

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