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Introduction

Use this guide to replace your 12 pin connector if it is damaged and does not charge properly. When replacing the component, use a Phillips #1 screwdriver and iFixit Opening Tools to proceed with the replacement.

What you need

Step 1 12 Pin Connector

Petnet SmartFeeder SF10E 12 Pin Connector Replacement, 12 Pin Connector: step 1, image 1 of 3

Petnet SmartFeeder SF10E 12 Pin Connector Replacement, 12 Pin Connector: step 1, image 2 of 3

Petnet SmartFeeder SF10E 12 Pin Connector Replacement, 12 Pin Connector: step 1, image 3 of 3

Eject the SmartBowl by pressing the button located at the front of the SmartFeeder base.

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Step 2

Petnet SmartFeeder SF10E 12 Pin Connector Replacement: step 2, image 3 of 3

Remove the food tub by twisting it counter-clockwise with both hands and lifting it up.

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Step 3

Remove the black plastic gasket from the top of the SmartFeeder by placing your fingers on the side of it and lifting up.
It should come off easily.

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Step 4

Flip over the SmartFeeder by using both hands.
Partially open the outer case of the SmartFeeder by wedging an iFixit Opening Tool on each side.

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Step 5

Turn the SmartFeeder on its side and with one hand on the base, carefully pull out the central section.
Place the bottom piece of the device right-side up.

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Step 6

Remove one 10 mm screw by using the Phillips #1 screwdriver.
Remove the plastic retaining piece for the daughterboard by pulling it out with one hand.

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Step 7

Petnet SmartFeeder SF10E 12 Pin Connector Replacement: step 7, image 3 of 3

Pull the daughterboard out of the device and remove the three-prong connectors by using your hands.
Hold onto the sockets on the motherboard or you could accidentally pull off the entire assembly.