Introduction
Follow this guide to remove the fingerprint sensor/home button from the Moto Z.
Before you begin, download the Rescue and Smart Assistant app to backup your device and diagnose whether your problem is software or hardware related.
What you need
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Heat an iOpener and apply it to the left edge of the phone for at least 90 seconds.
Ask FixBot
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In the following steps you will be cutting through the adhesive around the edge of the display assembly.
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To avoid damage, do not cut in the following areas:
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The OLED panel
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The home button
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The flash unit
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Apply a suction cup as close to the heated edge as possible.
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Lift on the suction cup and insert the tip of an opening pick into the gap.
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Carefully slide the tip of the opening pick down and up the side of the phone, making sure not to cut deeper than 1/16" (1.5 mm).
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Once you have separated the adhesive, leave an opening pick in the side to keep the adhesive from resealing.
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Repeat the heating, lifting, and cutting steps for the remaining long edge of the phone.
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Insert an opening pick into the flash side corner of the phone and carefully slice around the flash unit.
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Once you are done cutting, leave the pick in the corner to prevent the adhesive from resealing.
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Insert an opening pick into the remaining top corner of the phone.
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Carefully slice through the adhesive across the top of the phone.
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Apply a heated iOpener to the bottom edge of the phone for at least 90 seconds.
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Insert an opening pick into a bottom corner and slice towards the home button, stopping before you reach it.
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Once you're done with the corner, leave a pick in place to prevent the adhesive from sealing.
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Repeat the process for the other bottom corner.
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Carefully twist the first opening pick slightly to help release the edge adhesive.
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Repeat the same process for each remaining pick, moving them as necessary and twisting slightly to release the adhesive.
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Lift the earpiece end of the display up to provide access to the display cables.
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Use the point of a spudger to pry the display cable shield up.
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Remove the display cable shield.
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Use the point of the spudger to lift and disconnect the display cable connector from its socket.
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Remove the display assembly.
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After removing all traces of glue and glass from the frame, clean the adhesion areas with 90% (or higher) isopropyl alcohol and a lint-free cloth or coffee filter.
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Tool used on this step:Tweezers$4.99
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Use tweezers to peel off any tape on the home button connector and home button
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Use tweezers to carefully pull the home button cable straight out of the socket.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Check out our Motorola Moto Z Answers community for troubleshooting help.
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