Introduction
Follow this guide to replace a worn-out or dead battery in your Logitech Zone Wireless 2 ES for Business headset.
It’s natural for batteries to lose capacity as they age. If your headset dies quickly and doesn't hold a charge, it may be time to replace the battery.
For safety, perform this repair when your battery is below 15% charge. Any charged lithium-ion battery can be hazardous if punctured or damaged. If your battery looks puffy or swollen, take appropriate precautions.
What you need
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With one hand, firmly hold the ear cup steady.
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With your free hand, twist the ear pad counter-clockwise until it feels loose.
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Remove the ear pad.
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Align the ear pad's notches to the tabs on the ear cup.
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Press the pad onto the cup.
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Twist the pad clockwise until it locks in place.
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Use a Phillips screwdriver to remove the four 7.2 mm‑long screws securing the speaker housing.
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Use your fingers to lift and swing the speaker housing out of the ear cup.
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Lay the speaker housing by the ear cup, making sure not to strain the flex cable.
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Use the point of a spudger to push on alternating sides of the battery connector to "walk" it out of its socket.
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To reassemble your device, follow these instructions in reverse order.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
Reuse or Recycle—Never put discarded electronic parts in household waste. Visit Logitech Recycling to find your nearest recycling points, including the option to mail back old devices to Logitech for free if there’s no convenient solution in your area. You can also take your e-waste to any R2 or e-Stewards certified recycler. And don’t let good working parts or repaired devices die a slow death in your sock drawer—pass them along to someone who can use them.
Share your experience—Leave a comment here or send your feedback directly to Logitech at repair@logitech.com to help shape future repair guides and product design.
