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Introduction

Welcome to our guide for replacing the charging port assembly on your JBL Charge 5 speaker. If you're experiencing charging issues, like loose connections or damaged ports, this guide will help you restore your speaker's charging functionality. This guide is for the TT version.

For additional troubleshooting information, check out the JBL Charge 5 Troubleshooting page.

Note: This repair requires intermediate technical skills.

If uncertain, seek professional help or contact JBL's customer support.

Guide Highlights:

Detailed step-by-step instructions with illustrations.
Read the guide entirely before starting.
Power off your JBL Charge 5 before attempting repairs.

Check Warranty:

If under warranty, consider professional repair to avoid voiding it.

Pre-Repair Tips:

Handle electronic components with care.
Note connectors, ribbons, or screws for removal/reattachment.
Work in a clean, well-illuminated space to prevent damage or misplacement.

Post-Repair:

Conduct a functionality test.
Connect the speaker to power and ensure proper charging without issues.
Test different charging cables for compatibility.

Before you begin the repair, power off your device and unplug the charger.

What you need

Step 1 Fabric Case

JBL Charge 5 Charging Port Assembly Replacement, Fabric Case: step 1, image 1 of 3

JBL Charge 5 Charging Port Assembly Replacement, Fabric Case: step 1, image 2 of 3

JBL Charge 5 Charging Port Assembly Replacement, Fabric Case: step 1, image 3 of 3

Ensure that the device is fully powered off and no cables are attached before proceeding with the repair.
This fabric cover is secured with plastic clips only. Depending on the model, the cover may be secured by both plastic clips and screws.
Insert the flat end of the Jimmy into the seam located between the fabric cover on the right side of the seam.
Pry upward on the fabric cover to release plastic clips on the right side of the seam.

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Step 2

JBL Charge 5 Charging Port Assembly Replacement: step 2, image 3 of 3

Insert the flat end of the Jimmy into the seam between the fabric cover at the center of the seam and the left side of the seam.
Use the Jimmy to pry open the edge with the rubber texture, releasing the remaining plastic clips.

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Step 3

JBL Charge 5 Charging Port Assembly Replacement: step 3, image 3 of 3

Use your hands to gently open the two halves of the casing and slide the fabric cover off of the interior housing.

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Step 4 Charging Port Assembly

JBL Charge 5 Charging Port Assembly Replacement, Charging Port Assembly: step 4, image 1 of 3

JBL Charge 5 Charging Port Assembly Replacement, Charging Port Assembly: step 4, image 2 of 3

JBL Charge 5 Charging Port Assembly Replacement, Charging Port Assembly: step 4, image 3 of 3

Use a Phillips #0 screwdriver to remove the four 10.6 mm screws on the charging port cover.

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Step 5

JBL Charge 5 Charging Port Assembly Replacement: step 5, image 3 of 3

Use the opening tool or spudger to undo the clips.
Do not immediately remove the charging port.

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Step 6

JBL Charge 5 Charging Port Assembly Replacement: step 6, image 3 of 3

Rotate the device to the left, and push the left passive bass radiator off of the frame of the device using the metal spudger.

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Step 7

JBL Charge 5 Charging Port Assembly Replacement: step 7, image 3 of 3

Pinch the charging port connector and gently remove the blue and black no-fuss ribbon cable from the board.
Pinch the connector with both fingers when removing it to ensure the ribbon cable will not tear.