How to factory reset Polycom 335 IP Phone
Goulithum and 2 other contributors
Last updated on Apr 18, 2018
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Introduction
Go to step 1 ↓This Guide will walk you though the steps to reset your Polycom 335 IP phone to factory defaults..
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1. Hold 1+7+3+5 while powering on the device. This will prompt you for a Reset Password.
Ask FixBot
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2. By default the password is 456. You can reset the password with the Mac Address on the back. This is where it can be confusing. 1->Aa is used for entering the normal numbers. A->a1 is used for entering letters.
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For the letter C we would hit the character button and change it to A->a1 then press the number 2 three times because 2 is actually A, B and C.
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3. Now that the unit had reset configuration and rebooted select Setup. The New default password is 456.
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Navigate through the menu and find Reset to Defaults. Select and reboot. Log back into unit and verify all IP addresses and other client Information has been successfully removed.
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