Introduction
Use this guide to diagnose and clear the Siemens dishwasher E24 or E-24 error code. E24 usually means the dishwasher can't drain properly. The cause may be a dirty filter, loose wastewater pump cover, stuck impeller, kinked or blocked wastewater hose, sealed siphon connection, or internal drain piping clogged with grease and debris. This procedure was written around a built-in Siemens dishwasher, and hose or siphon fittings may look different depending on the country and installation.
What you need
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Step 2 Remove the baskets
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Lift the lower basket straight out of the tub.
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Pull the middle basket forward, lift each wheel over the rail stop, and slide the basket out.
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Remove the upper basket the same way by lifting the wheels over the stops.
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Step 3 Remove and clean the filters
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Twist the small filter lock and lift the cylindrical filter out.
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Lift out the metal filter below it and clean the filter area.
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Use an industrial wet dry vacuum to remove standing water from the filter well.
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Step 4 Open the impeller cover
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Look down into the sump opening and remove any visible debris.
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Use a knife to gently pry up the small white plastic pump cover.
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Lift the cover out to expose the impeller.
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Step 5 Check the impeller
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Carefully rotate the impeller by hand to make sure it spins freely.
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Remove glass or debris if the impeller is blocked.
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Use a phone camera to inspect the impeller for damage if you can't see it clearly.
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Continue with hose and siphon checks if the impeller spins freely and E24 keeps returning.
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Step 6 Clean small removable parts
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Remove the small removable plastic parts from the wash area one at a time.
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Use a toothpick to push debris out of any small openings.
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Rinse each part with water.
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Clean the similar part below the upper basket the same way.
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Step 7 Secure the pump cover and filters
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Set the pump cover back into the sump in the same orientation as before.
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Reinstall the metal filter.
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Reinstall the cylindrical filter and twist the lock to secure it.
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Step 8 Check the waste water hose
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Find the wastewater hose connection at the siphon under the sink or near the dishwasher drain connection.
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Use adjustable pliers to squeeze the spring clamp tabs and slide the metal ring clamp back.
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Work the hose back and forth to loosen it, and pull it from the siphon connection.
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Inspect the hose end and siphon opening for sludge, blockage, or a still-sealed connection.
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Clear any blockage before reconnecting the hose.
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Step 9 Inspect the siphon
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Unscrew the siphon fitting and lift the siphon out of its connection.
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Inspect both openings and the hose end for blockage.
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Clean any dirty areas that could restrict water flow.
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Reinstall the siphon and tighten the fitting.
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Step 10 Test the drain path
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Add enough water to the sump or filter well to make drain movement visible.
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Hold an industrial wet dry vacuum over the wastewater hose opening.
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Turn on the vacuum and watch whether water is removed from the sump.
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Step 11 Free the built in mounting
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Open the door slightly.
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Grip the door cover by the handle area, pull it upward, and pull it forward to remove it.
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Remove the lower cover so it doesn't scrape the floor when the dishwasher is pulled out.
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Remove the screws securing the dishwasher to the underside of the counter at the upper left and right corners.
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Step 12 Lower and disconnect the dishwasher
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Turn the rear leg adjustment screw counterclockwise to lower the back of the machine.
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Turn both front feet counterclockwise to lower the front of the machine.
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Step 13 Pull the dishwasher out
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Lay floor protection in front of the dishwasher to avoid scratching hardwood or other flooring.
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Pull the dishwasher straight out from under the counter.
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Step 14 Remove the left side panel
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Place the dishwasher where the left side is accessible.
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Use a Torx screwdriver to remove the screw under the lower edge of the left side panel.
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Close the door.
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Pop the side panel clips open and remove the left side panel.
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Step 15 Disconnect the side assembly
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Inspect the exposed side piping for dirt or buildup.
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Use a Torx screwdriver to remove the two screws securing the side assembly.
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Pull the gray connector downward to disconnect it.
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Push the left one of the two blue tabs to the right while pulling the blue connector downward.
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From inside the tub, use adjustable pliers to turn the small plastic fitting counterclockwise and loosen it.
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Remove any additional fitting that still holds the side assembly only if it prevents the assembly from moving.
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Step 16 Free the side assembly
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Flex the side assembly back and pull the plastic section away from its clips.
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Use adjustable pliers if the clips are tight.
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Fold the assembly outward and disconnect lower connections as needed.
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Lift the assembly upward to release it from the lower mounts.
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Step 17 Find the internal blockage
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Inspect the waste outlet pipe that runs out to the siphon.
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Inspect the pipe that runs from the filter area into the side assembly.
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Remove any compact dirt, kernels, or other debris that falls from this pipe.
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Step 18 Clean the internal pipe
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Fill an air pressure water pump with hot water and dishwasher detergent.
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Pump the mixture through the dirty pipe to loosen grease and buildup.
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Use a steel wire to gently poke the pipe and break compact dirt loose.
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Keep cleaning until water can move through the pipe.
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Step 19 Test the cleaned pipe
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Pour hot water into the pipe.
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Use an industrial wet dry vacuum at the outlet to check whether the water can be sucked out.
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Add more hot water and dishwasher detergent if fatty residue keeps blocking the pipe.
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Repeat the rinse and vacuum checks until water passes through easily.
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Step 20 Reinstall the side assembly
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Apply silicone-based sealing compound around the O-rings, small connector seal, connector ends, and rubber seal.
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Slide the side assembly back into place without pinching any cable.
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Seat the side clips in their original positions.
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Reconnect the gray cable.
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Reconnect the blue cable by snapping it back into its connector.
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Use a Torx screwdriver to reinstall the two screws.
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Reinstall the inner plastic fitting and any clip or fitting removed earlier.
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Step 21 Reinstall the left side panel
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Set the side panel all the way down against the lower edge of the dishwasher.
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Lift the panel onto the lower clips.
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Push the panel forward until the top clips snap into place.
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Use a Torx screwdriver to reinstall the side panel screw.
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Step 22 Reconnect water and drain lines
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Reattach the water stop device to the water supply.
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Connect the wastewater hose to the siphon and secure the clamp.
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Tighten any connection that leaves a drip on the paper.
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Step 23 Reinstall the baskets
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Slide the upper basket into its rails so each wheel rides on top of the rail.
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Slide the middle basket in the same way so each wheel sits on its rail.
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Set the lower basket back into the tub.
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Run a short wash or drain cycle and confirm the dishwasher drains without the E24 error.
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Check the kitchen paper under the water connections during the following week, and tighten any connection that shows a drip. Repair didn't go as planned? Ask our Answers community for help.