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How to Fix the Siemens Dishwasher E24 Error Code

Video Guide
This guide was transcribed from a YouTube video.

What you need

      • Turn off the dishwasher and unplug it before reaching into the sump, opening side panels, or moving the machine.

      • Turn off the water supply before disconnecting the water stop device, wastewater hose, or any other water connection.

      • Wear work gloves when reaching into the filter well because broken glass can hide in the sump.

      • A Siemens manual lists E24 causes as a kinked or blocked wastewater hose, a sealed siphon connection, or a loose wastewater pump cover.

      • This procedure applies to a built-in Siemens dishwasher, and siphon fittings can vary by country and installation.

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      • Lift the lower basket straight out of the tub.

      • Pull the middle basket forward, lift each wheel over the rail stop, and slide the basket out.

      • Remove the upper basket the same way by lifting the wheels over the stops.

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      • Look for water standing above the filter, which shows the dishwasher is not pumping water out.

      • Twist the small filter lock and lift the cylindrical filter out.

      • Lift out the metal filter below it and clean the filter area.

      • Use an industrial wet dry vacuum to remove standing water from the filter well.

      • Never use an ordinary household wet/dry vacuum to remove dishwasher water.

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      • Look down into the sump opening and remove any visible debris.

      • Use a knife to gently pry up the small white plastic pump cover.

      • Lift the cover out to expose the impeller.

      • Remember the cover orientation so it can be reinstalled the same way.

      • Keep your fingers clear of the knife tip and watch for hidden glass in the sump.

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      • Carefully rotate the impeller by hand to make sure it spins freely.

      • Remove glass or debris if the impeller is blocked.

      • A blocked impeller can trigger E24 because the pump can't move water.

      • Use a phone camera to inspect the impeller for damage if you can't see it clearly.

      • Continue with hose and siphon checks if the impeller spins freely and E24 keeps returning.

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      • Remove the small removable plastic parts from the wash area one at a time.

      • Use a toothpick to push debris out of any small openings.

      • Rinse each part with water.

      • Clean the similar part below the upper basket the same way.

      • Reinstall each part in its original location.

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      • Set the pump cover back into the sump in the same orientation as before.

      • Press the cover fully into place, because a loose wastewater pump cover is a listed E24 cause.

      • Reinstall the metal filter.

      • Reinstall the cylindrical filter and twist the lock to secure it.

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      • Find the wastewater hose connection at the siphon under the sink or near the dishwasher drain connection.

      • The siphon connection may look different depending on the country and installation.

      • Use adjustable pliers to squeeze the spring clamp tabs and slide the metal ring clamp back.

      • Work the hose back and forth to loosen it, and pull it from the siphon connection.

      • Inspect the hose end and siphon opening for sludge, blockage, or a still-sealed connection.

      • Clear any blockage before reconnecting the hose.

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      • Unscrew the siphon fitting and lift the siphon out of its connection.

      • Inspect both openings and the hose end for blockage.

      • Clean any dirty areas that could restrict water flow.

      • Reinstall the siphon and tighten the fitting.

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      • Add enough water to the sump or filter well to make drain movement visible.

      • Hold an industrial wet dry vacuum over the wastewater hose opening.

      • Turn on the vacuum and watch whether water is removed from the sump.

      • Suspect a blockage between the filter area and waste outlet if no water moves or the water drains slowly and unevenly.

      • Never use an ordinary household wet/dry vacuum for this test.

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      • Open the door slightly.

      • Grip the door cover by the handle area, pull it upward, and pull it forward to remove it.

      • Remove the lower cover so it doesn't scrape the floor when the dishwasher is pulled out.

      • Remove the screws securing the dishwasher to the underside of the counter at the upper left and right corners.

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      • Unplug the power cord before moving the dishwasher.

      • Turn the rear leg adjustment screw counterclockwise to lower the back of the machine.

      • Turn both front feet counterclockwise to lower the front of the machine.

      • Turn off all water supplies.

      • Confirm the wastewater pipe is loose, the plug is unplugged, and the water stop device is detached.

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      • Lay floor protection in front of the dishwasher to avoid scratching hardwood or other flooring.

      • Pull the dishwasher straight out from under the counter.

      • Keep hoses and cables from snagging as the machine moves.

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      • Place the dishwasher where the left side is accessible.

      • Open the door and support it because the hinge spring is under tension.

      • Use a Torx screwdriver to remove the screw under the lower edge of the left side panel.

      • Close the door.

      • Pop the side panel clips open and remove the left side panel.

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      • Inspect the exposed side piping for dirt or buildup.

      • Use a Torx screwdriver to remove the two screws securing the side assembly.

      • Pull the gray connector downward to disconnect it.

      • Push the left one of the two blue tabs to the right while pulling the blue connector downward.

      • From inside the tub, use adjustable pliers to turn the small plastic fitting counterclockwise and loosen it.

      • Remove any additional fitting that still holds the side assembly only if it prevents the assembly from moving.

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      • Flex the side assembly back and pull the plastic section away from its clips.

      • Use adjustable pliers if the clips are tight.

      • Fold the assembly outward and disconnect lower connections as needed.

      • Keep a towel ready because water can pour out of the assembly.

      • Lift the assembly upward to release it from the lower mounts.

      • Leave a clean stuck water inlet attached if possible to avoid creating a leak during reassembly.

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      • Inspect the waste outlet pipe that runs out to the siphon.

      • Inspect the pipe that runs from the filter area into the side assembly.

      • Remove any compact dirt, kernels, or other debris that falls from this pipe.

      • A blockage at the narrowing in this path can tighten when suction is applied and stop the dishwasher from draining.

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      • Fill an air pressure water pump with hot water and dishwasher detergent.

      • Pump the mixture through the dirty pipe to loosen grease and buildup.

      • Use a steel wire to gently poke the pipe and break compact dirt loose.

      • Do not puncture hoses, pipes, O-rings, or seals with the wire.

      • Keep cleaning until water can move through the pipe.

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      • Pour hot water into the pipe.

      • Use an industrial wet dry vacuum at the outlet to check whether the water can be sucked out.

      • Add more hot water and dishwasher detergent if fatty residue keeps blocking the pipe.

      • Repeat the rinse and vacuum checks until water passes through easily.

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      • Apply silicone-based sealing compound around the O-rings, small connector seal, connector ends, and rubber seal.

      • Slide the side assembly back into place without pinching any cable.

      • Seat the side clips in their original positions.

      • Reconnect the gray cable.

      • Reconnect the blue cable by snapping it back into its connector.

      • Use a Torx screwdriver to reinstall the two screws.

      • Reinstall the inner plastic fitting and any clip or fitting removed earlier.

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      • Set the side panel all the way down against the lower edge of the dishwasher.

      • Lift the panel onto the lower clips.

      • Push the panel forward until the top clips snap into place.

      • Use a Torx screwdriver to reinstall the side panel screw.

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      • Reattach the water stop device to the water supply.

      • Connect the wastewater hose to the siphon and secure the clamp.

      • Plug the dishwasher back into the electrical socket only after the water connections are secure and dry.

      • Place paper towel below each reattached water connection for at least a week.

      • Tighten any connection that leaves a drip on the paper.

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      • Verify the pump cover and filter lock are secure.

      • Slide the upper basket into its rails so each wheel rides on top of the rail.

      • Slide the middle basket in the same way so each wheel sits on its rail.

      • Set the lower basket back into the tub.

      • Run a short wash or drain cycle and confirm the dishwasher drains without the E24 error.

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Conclusion

Check the kitchen paper under the water connections during the following week, and tighten any connection that shows a drip. Repair didn't go as planned? Ask our Answers community for help.

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