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How to Fix the Bosch Dishwasher E24 Error Code

Video Guide
This guide was transcribed from a YouTube video.

What you need

    • Stop the dishwasher and disconnect power at the plug or breaker before reaching into the sump or removing panels.

    • Turn off the water supply before disconnecting the inlet water stop device or pulling the dishwasher out.

    • Wear work gloves when reaching into the sump, because broken glass can hide near the impeller.

    • Built-in dishwashers may be fastened to the counter and adjusted tightly against the kitchen bench.

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    • Lift the lower basket straight out of the dishwasher.

    • Lift the wheel of the upper basket over the small rail stop, and slide the basket out.

    • Remove the top basket the same way.

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    • Check for standing water above the filter.

    • Standing water above the filter usually means the dishwasher isn’t pumping water out.

    • Twist the filter lock and lift out the cylindrical filter.

    • Lift out the metal filter and clean away any food, grease, or debris.

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    • Remove standing water from the sump with a towel, paper towel, or an industrial wet/dry vacuum rated for liquids.

    • Don’t use an ordinary household wet/dry vacuum to collect water, because it can cause electric shock and destroy the vacuum.

    • Keep water away from electrical connections while the dishwasher is open.

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    • Look down the drain opening for visible debris.

    • Use a knife to gently pry up the small plastic impeller cover.

    • Keep your fingers clear of the knife blade.

    • Lift out the white cover to expose the impeller.

    • Remember the cover orientation so it goes back the same way.

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    • Spin the impeller with a gloved finger and make sure it turns freely.

    • Remove any glass, food, or debris that blocks the impeller.

    • A piece of glass or debris in the impeller can stop it from spinning and trigger the E24 error.

    • Use a phone camera to inspect deeper in the opening if you can’t see the impeller clearly.

    • Look for anything that appears broken, damaged, or out of place.

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    • Remove the spray arms while the baskets are out.

    • Use a toothpick to push debris out of clogged spray holes.

    • Rinse the spray arms with water, including the spray arm below the upper basket.

    • Seat the waste water pump cover firmly in its original position.

    • The manual lists a loose waste water pump cover as one possible E24 cause.

    • Reinstall the metal filter and the cylindrical filter after the sump checks are complete.

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    • Inspect the visible waste water hose for kinks or crushed sections.

    • The manual lists a kinked or blocked waste water hose, a sealed siphon connection, and a loose pump cover as E24 causes.

    • Squeeze the metal clamp at the siphon connection and slide it back from the hose end.

    • Wiggle the waste water hose back and forth to loosen it from the siphon connection.

    • Check the hose end and siphon opening for sludge, debris, a sealed port, or a blockage.

    • This connection may look different depending on the country and plumbing setup.

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    • Unscrew the siphon fitting if the connection looks blocked or uncertain.

    • Lift the siphon section out and inspect both openings.

    • Clean any dirty ends, but focus on areas that actually restrict water flow.

    • Reinstall the siphon securely before testing the drain path.

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    • Add a small amount of water to the sump opening inside the dishwasher.

    • Fit an industrial wet/dry vacuum rated for liquids to the waste water hose.

    • Turn on the vacuum and watch whether water is pulled out of the sump opening.

    • Water may empty slowly or quickly, but it should move if the drain path is open.

    • If nothing happens, suspect a blocked waste water hose or an internal drain blockage.

    • Don’t repeat this test with a regular household wet/dry vacuum.

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    • Remove the decorative front cover if installed by opening the door slightly and pulling the handle and cover up, then forward.

    • Remove the lower cover that could scratch the floor while the dishwasher is pulled out.

    • Use a screwdriver to remove the two screws fastening the dishwasher to the counter, one in each upper corner.

    • Lower the rear legs by turning the rear leg adjustment screw counterclockwise.

    • Lower both front legs by turning them counterclockwise.

    • Confirm the waste water hose is loose, the power plug is unplugged, and the water stop device is detached.

    • Place floor protection in front of the dishwasher and pull the machine out carefully.

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    • Open the door slightly to manage the spring tension.

    • Use a Torx screwdriver to remove the Torx screw under the lower edge of the left side panel.

    • Close the door.

    • Release the side panel clips and pull the panel off.

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    • Inspect the left side plastic piping for heavy dirt or debris inside the channels.

    • Use a Torx screwdriver to remove the two screws holding the piping assembly.

    • Disconnect the gray connector by pulling it down.

    • Disconnect the blue connector by pushing the left blue tab to the right while pulling the connector down.

    • From inside the tub, use flexible pliers to turn the plastic fitting counterclockwise and loosen it.

    • Use adjustable pliers only as needed to flex the assembly loose from its clips.

    • Keep a towel or paper towel ready, because water may pour out as the assembly lifts free.

    • Leave the white or yellowish water inlet pipe clipped in place if it is clean and stuck tight, so you don’t create a leak.

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    • Lift the piping assembly enough to expose the pipe from the filter area to the side assembly.

    • Remove any loose kernels, compact dirt, or sludge from the pipe and opening.

    • Use steel wire or a spare electrical cable to poke through the pipe and break up packed debris.

    • Work gently so you don’t puncture or crack the plastic pipe.

    • Flush the pipe with hot water and dishwashing detergent.

    • Use an air pressure water pump if available to push hot water through the dirty section.

    • Use the industrial wet/dry vacuum to test whether water now passes through the hose and outlet.

    • Repeat the poking, flushing, and vacuum test until poured hot water can be sucked through freely.

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    • Apply silicone-based sealing compound around the O-rings, small connector seals, and rubber seal.

    • Slide the piping assembly back into place.

    • Keep the cable clear of the assembly so it doesn’t get pinched or damaged.

    • Make sure the side clips sit where they belong.

    • Reconnect the gray and blue connectors until they snap into place.

    • Use a Torx screwdriver to reinstall the two screws in the piping assembly.

    • Reinstall the inside plastic fitting and tighten it securely.

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    • Set the side panel down onto the lower clips.

    • Lift and position the panel, push it forward, and snap the top clips into place.

    • Use a Torx screwdriver to reinstall the side panel screw.

    • Move the dishwasher back into the cabinet and reverse the leg adjustments as needed.

    • Reattach the water stop device and reconnect the waste water hose.

    • Plug the dishwasher back into the electrical socket only after the water connections are secure.

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    • Place a piece of paper towel below each reattached water connection for at least one week.

    • Tighten the connection a little more if the paper towel shows a drip.

    • Slide the top basket in so the wheel sits on top of the rail stop.

    • Slide the middle basket in the same way.

    • Set the lower basket back into the tub.

    • Run a short cycle and confirm the dishwasher drains without the E24 error returning.

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Conclusion

The dishwasher should drain normally after the blockage is removed and all connections are sealed. Watch the reattached water connections during the first cycles and keep checking the kitchen paper for drips. Repair didn't go as planned? Ask our Answers community for help.

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