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Introduction

Use this guide to remove, clean, and refit the detergent drawer on a Hisense washing machine. The detergent drawer, also called the dispenser drawer, holds washing powder or detergent and fabric conditioner. Residue can build up over time and cause residue or mold, so removing the drawer lets you clean both the drawer and the compartment behind it. This guide is written for a Hisense washing machine; other Hisense models may have minor differences.

What you need

Step 1 Prepare the washing machine

Stop any running wash program and make sure the washing machine is idle.
Unplug the washing machine before cleaning inside the dispenser area with water.
Use only enough hot, soapy water to scrub the drawer and compartment, and keep water away from the control panel.
Remove the drawer for cleaning if you see washing powder residue, conditioner residue, residue, or mold.

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Step 2 Remove the detergent drawer

Gently pull the detergent drawer outward until it stops at the retaining clip.
Find the blue release button in the middle of the drawer, inside the fabric conditioner section.
Press the blue release button down.
Pull the detergent drawer straight out while holding the button down.

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Step 3 Clean the drawer

Remove the fabric conditioner level indicator to reach the area underneath it.
Scrub the detergent drawer with a brush and hot, soapy water.
Scrub under the fabric conditioner level indicator, where mold can build up.
Clip the fabric conditioner level indicator back into place when it is clean.

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Step 4 Clean the drawer compartment

Check inside the empty dispenser drawer compartment for residue or mold.
Block the hole inside the compartment with a cloth before cleaning with a brush.
A dropped brush can fall into the machine and make the repair much harder.
Scrub inside the compartment with a brush and hot, soapy water.
Clean the drawer and compartment regularly to keep residue and mold from building up.

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Step 5 Refit the detergent drawer

Make sure the fabric conditioner level indicator is clipped back into the drawer.
Line up the detergent drawer with the runners in the dispenser opening.
Slide the drawer inward until it slots fully home.
Remove and realign the drawer if it does not slide in smoothly.

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Step 6 Ventilate the drawer and drum

Leave the detergent drawer slightly ajar after a wash program.
Leave the drum door slightly ajar after a wash program.
Keeping both openings slightly open helps air circulate and lets moisture dry out.
Better ventilation helps keep the washing machine in good condition between cleans.

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Conclusion

The detergent drawer is removed, cleaned, and refitted. Keep the drawer and drum door slightly open after wash programs to help ventilation and reduce moisture buildup. Repair didn't go as planned? Ask our Answers community for help.

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