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Introduction

This guide is a helpful starting point for almost every hardware related replacement or installation. By exposing the internal components you will be able to repair, replace, or clean out the interior of your phone. While this process does require a few specific tools, they are widely available and do not require any previous experience to use them effectively.

What you need

Step 1 Back Case

HTC Hero Back Case Replacement, Back Case: step 1, image 1 of 1

Remove the back of the phone by pushing firmly with your thumbs up towards the camera.
Remove both the battery and the SD card (Press SD card in to release)
Locate and remove the four Torx screws highlighted in the photo, with the phone laying face down on your work space.

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Step 2

Carefully pry the inside back cover from the device using an appropriate size plastic opening tool or small flathead screwdriver.
Insert the flat end between the back and front enclosure, working your way around the rim.

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Step 3

Gently depress and release the small plastic tabs around the rim in the front enclosure, highlighted here.
It is best to start with the tab found on the top center of the phone, as it is easiest to locate.

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Step 4

Carefully separate the front and back enclosures once all of the clips have been disengaged.
Be sure to not separate too quickly or you risk breaking an attached tab.