Introduction
Follow this guide to remove a faulty display in your HP Officejet Pro 8620. If the touch-screen display is unresponsive, has image burn in, or stuck pixels you will need to replace the display.
What you need
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Place the printer on its back and rotate the display clockwise to gain access to the underside of the display.
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Locate the control arm on the underside of the display. You will need to detach this to access the screws.
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Place a finger behind the control arm.
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Separate the display unit from the control arm by pulling down with your finger and using your other hand to push the display unit up.
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Remove the four 11mm T9-Torx screws on the underside of the display unit by rotating the screwdriver counter clockwise.
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Open the display unit to expose the circuit board by separating the back and front panels.
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Remove the ribbon cable by gently releasing the plastic locking mechanism and pulling the cable away from the circuit board.
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Remove the four 7mm T9-Torx screws from the circuit board that are holding the screen in place using a T9-Torx screwdriver and turning counter clockwise.
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Lift the circuit board/screen panel from the black frame.
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To reassemble your device, follow these instructions in reverse order.
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Cal Poly, Team S19-G2, Livingston Winter 2018 Member of Cal Poly, Team S19-G2, Livingston Winter 2018
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