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Introduction

If your HP EliteBook 725 G3 is often unexpectedly crashing, experiencing unexplained freezing/slowdowns, or continuous corrupted files and visual anomalies, you likely have a malfunctioning RAM stick. Use this guide to properly remove and replace your RAM stick.

The RAM stick, which stands for Random Access Memory, works as the short-term high-speed working memory for your computer. This is where your CPU stores all instructions and data it is actively using or will be using in the immediate future.

Before using this guide, attempt to reboot your system and run some diagnostics. Access your computer's diagnostics by pressing ESC as soon as your laptop starts up. Then press F2 to enter the diagnostics window. From here navigate to the component tests and click the one that says memory. It is better to do the extensive test rather than the quick test for a more thorough examination. The results will show if there are any errors, which will tell you that your RAM stick is failing. If given an error, follow this guide.

What you need

Step 1 Battery

HP EliteBook 725 G3 RAM Stick Replacement, Battery: step 1, image 1 of 1

Remove the two 2.5 mm Phillips #00 screws securing the battery.

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Step 2

HP EliteBook 725 G3 RAM Stick Replacement: step 2, image 3 of 3

Lift and remove the battery.

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Step 3 RAM Stick

HP EliteBook 725 G3 RAM Stick Replacement, RAM Stick: step 3, image 1 of 2

HP EliteBook 725 G3 RAM Stick Replacement, RAM Stick: step 3, image 2 of 2

Two clips secure the RAM module in place, one on each side. Using your fingers, spread the clips away from the RAM module.

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Step 4

Gently pull the RAM module directly out of its socket.

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Conclusion

To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.