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Introduction

If your HP Elite x2 G4 has a cracked screen, unresponsive touch input, or display issues such as flickering, dead pixels, or no image, this guide will walk you through replacing the screen assembly.

The display is a critical component that combines the LCD panel and touch digitizer to provide both visual output and touch functionality. Damage to the screen can affect usability, visibility, and overall device performance. Replacing the screen can restore full functionality and improve the device’s appearance.

Before beginning this guide, check for simpler solutions. Restart the device and ensure your graphics drivers are up to date. If the issue involves touch responsiveness, verify that the screen is clean and free of debris or moisture. For display problems, try connecting the device to an external monitor to determine whether the issue is with the screen itself or another internal component.

Before starting, power off your device completely and disconnect it from any external power source.

What you need

Step 1 Screen

HP Elite x2 G4 Screen Replacement, Screen: step 1, image 1 of 2

HP Elite x2 G4 Screen Replacement, Screen: step 1, image 2 of 2

Open the kickstand.
Use a T5 Torx screwdriver to remove the four 3.0 mm screws along the bottom edge of the back of the display assembly.

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Step 2

HP Elite x2 G4 Screen Replacement: step 2, image 3 of 3

Use a suction cup and opening pick to carefully detach the screen from the display assembly in the following order: top-right, top-left, bottom-right, and bottom-left corners.
Slide an opening pick around the seam between the screen and back case to release the retaining clips.
Leave an opening pick in the space along the perimeter to keep the screen reattaching.
Use the suction cup to separate the screen.

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Step 3

HP Elite x2 G4 Screen Replacement: step 3, image 3 of 3

When lifting the display panel, make sure not to lift it too high, since you'll run the risk of tearing the cables, or damaging the connectors on the board.
Slowly lift the display panel until you have access to the battery connector on the motherboard.
Use a spudger or a clean fingernail to flip up the black locking flap on the ZIF connector to release the display cable from the motherboard.
Use the widest tool possible to avoid damaging the delicate hinge pins.
Use tweezers to gently pull the display cable out of its socket.
Flip the locking flap up on the touchscreen cable connector and remove the ribbon cable from the board.
Remove the screen from the device.