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Introduction

This guide shows how to replace the keyboard assembly in the HP Chromebook 11 G7 EE. The keyboard enables text input, and depending on the replacement part, the assembly may also include the palm rest.

You may need to replace it if the built-in keyboard does not respond, individual keys are stuck, or the keyboard cable or assembly is damaged.

Before you begin, power off the Chromebook and disconnect it from the charger.

What you need

Step 1 Keyboard Assembly

HP Chromebook 11 G7 EE Keyboard Assembly Replacement, Keyboard Assembly: step 1, image 1 of 3

HP Chromebook 11 G7 EE Keyboard Assembly Replacement, Keyboard Assembly: step 1, image 2 of 3

HP Chromebook 11 G7 EE Keyboard Assembly Replacement, Keyboard Assembly: step 1, image 3 of 3

Flip the Chromebook over so the bottom cover is facing up.
Remove the nine Phillips #1 screws securing the bottom case:
Six 6.6 mm-long screws
Three 9.1 mm-long screws
Insert an iFixit opening tool or pick between the bottom cover and keyboard assembly.
Slide it around the edges to release the plastic clips.

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Step 2

HP Chromebook 11 G7 EE Keyboard Assembly Replacement: step 2, image 3 of 3

Gently lift the keyboard assembly up to allow enough space to disconnect the ribbon cables attached to the motherboard.
Use a spudger or a clean fingernail to flip up the black locking flap on the large keyboard cable ZIF connector—this is the unlocked position.
Pull the blue pull tab on the keyboard ribbon cable straight out of the connector.
Repeat this process for the smaller touchpad ribbon cable next to it.

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Step 3

Remove the keyboard assembly from the device.
It should lift away from the device towards the screen if done correctly.
The keyboard is bonded to the metal support plate and must be replaced as one complete assembly. The replacement part number is L52573-001.