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HP 14-dq5043cl SSD Replacement

Tristan Virgo and 3 other contributors

Last updated on Jun 2, 2025

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10 - 20 minutes

Moderate

Introduction

Go to step 1 ↓

Is your device losing your data, struggling to boot past the home screen, or loading programs very slow. If that is the case, you may have a damaged SSD. This device's storage device is known as an SSD or Solid state drive. These type of storage devices are a bit newer than their older HDD or hard drive counter parts however that usually means they are simple to work with.

The SSD or solid state drive stores all your data on your device. Ensure you have properly exported any data you find important to you as once you replace this component all the information on the original one will be inaccessible.

When ready to begin follow the steps below.

What you need

Fix Kit

This kit contains all the parts and tools needed to complete this guide.

HP PCIe NVMe SSD - Genuine

Parts

HP PCIe NVMe SSD - Genuine

Tools

1. Step 1 Lower Case
  For your safety, unplug all peripheries, discharge the battery below 25%, and power down your device before beginning disassembly.
  
  Remove the two rubber feet on the lower case.
  
  If you intend to reuse the rubber feet: Use a hairdryer or iOpener to lightly heat the feet to loosen the adhesive that secures them prior to removal. Take care not to stretch out the rubber.
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2. Step 2
  Remove the six M2XL6 Phillips screws that secure the lower case.
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4. Step 3
  Insert a nylon spudger into the seam between the lower case and chassis.
  
  Pry around the entire perimeter until the lower case fully releases.
  
  Remove the lower case.
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1. Step 4 SSD
  Remove the single screw that secures the SSD with a Phillips #1 screwdriver.
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3. Step 5
  Pull the SSD directly out of its socket to remove it.
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Conclusion

To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting or ask our Answers community for help.

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