Free Shipping on Domestic Orders $75+

Introduction

This guide will show you how to replace or upgrade the RAM of your HP 14-dq0051dx laptop. Your laptop may demonstrate any number of symptoms if it's running out of memory, such as lagging speed, error messages, or in the worse case scenario, your operating system may crash.

For information on troubleshooting this issue, take a look at this page.

Before beginning this repair or upgrade, power off the laptop and unplug the AC adapter.

What you need

Step 1 Back Case

HP 14-dq0051dx RAM Replacement, Back Case: step 1, image 1 of 2

HP 14-dq0051dx RAM Replacement, Back Case: step 1, image 2 of 2

Turn the laptop upside down so the backside is facing up.
Use a Phillips #1 screwdriver to remove eight screws from the back case.

Edit

Ask FixBot

Step 2

Turn the laptop over and open the screen.
Insert the opening tool into the seam between the bottom panel and the keyboard.
Run the opening tool along the entire seam to separate the bottom panel.
You may hear clicking as you release the taps that secure the case.

Edit

Ask FixBot

Step 3

Once the bottom panel is separated from the laptop, carefully close the laptop and turn it upside down.
Place both your hands on opposite ends of the bottom panel, and lift up and remove the panel.

Edit

Ask FixBot

Step 4 Battery

HP 14-dq0051dx RAM Replacement, Battery: step 4, image 1 of 3

HP 14-dq0051dx RAM Replacement, Battery: step 4, image 2 of 3

HP 14-dq0051dx RAM Replacement, Battery: step 4, image 3 of 3

Use a Phillips #1 screwdriver to remove the four 2.5 mm screws that secure the battery.
Remove the battery from the laptop.

Edit

Ask FixBot

Step 5 RAM

HP 14-dq0051dx RAM Replacement, RAM: step 5, image 1 of 2

HP 14-dq0051dx RAM Replacement, RAM: step 5, image 2 of 2

Using your fingers, pull the metal arms (located on both sides of the RAM stick) slightly away from it.
The RAM stick will pop up by a few millimeters.
Remove it at an angle and not straight up so you don't damage the socket.