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Frigidaire Refrigerator Ice Maker Repair

Video Guide
This guide was transcribed from a YouTube video.

What you need

    • Unplug the refrigerator before disassembly to avoid electric shock and accidental fan operation.

    • Shut off the water supply before disconnecting any water line fittings.

    • Wear work gloves and safety glasses because sheet-metal edges, ice, and brittle plastic can cut you.

    • Protect the floor with towels because thawing and water line work can drip water.

    • Start with thawing if the ice bucket is stuck, the ice box is packed with frost, or ice can’t dispense.

    • Move to the deeper inspection and repair steps if the problem keeps returning every few weeks.

    • Press and hold the two buttons on the right side of the control panel for about 12 seconds.

    • Listen for the fans to shut off, then confirm that “DF” appears on the display.

    • Press and hold the same two buttons for about 10 seconds to stop forced defrost and clear “DF.”

    • Insert a garment steamer nozzle into the ice dispense opening and press the trigger to melt the ice blockage.

    • Keep the steam moving so you don’t concentrate heat in one spot.

    • Don’t use a heat gun or a high-heat hairdryer because it can warp the inside cabinet plastic.

    • Use only a very mild airflow setting if a hairdryer is the only option.

    • Continue with disassembly and inspection if the icemaker works briefly after thawing but freezes up again.

    • Use a 1/4 inch Phillips screwdriver to remove the two screws from the icemaker facade.

    • Lift the facade up, then pull it out to remove it.

    • Use a 1/4 inch hex-head screwdriver to remove the screw on the left side of the icemaker area.

    • Use a 1/4 inch hex-head screwdriver to remove the screw that secures the wire cover on top.

    • Pull the wire cover down, then away, to release the rear tabs.

    • Press the clips to disconnect the two wire harnesses inside the icemaker area.

    • Pull the icemaker assembly out by pulling on the top chassis, not the ice tray area.

    • Avoid pressing the release tab in a way that separates the flimsy tray and lever section from the top housing.

    • Cut the cable ties that secure the wire trunk on the right side using side snips or scissors.

    • Don’t nick or cut the wires while removing the cable ties.

    • Remove the icemaker from the compartment.

    • Replace the icemaker if it’s cracked or damaged.

    • Use a 1/4 inch screwdriver to remove the two screws at the top front of the cabinet.

    • Route the two disconnected wire harnesses through the small hole at the top of the ice box.

    • Pull the ice box forward and out while keeping the rear wire harness from snagging.

    • Use a 1/4 inch screwdriver to remove the three screws holding the air handler housing.

    • Use a 12 inch extension to reach the upper-left screw because clearance is very tight.

    • Support the air handler with a hand while removing screws because it’s heavy.

    • Thaw heavy ice buildup with a garment steamer, a box fan, or a hairdryer on the coolest setting if the housing is frozen in place.

    • Depress the two side tabs to disconnect the left-side wire harness from the air handler, then remove the housing.

    • Hold the upper-left screw carefully because it can fall away when it comes out.

    • Use a screwdriver or needle-nose pliers to press in the plastic tab on the wire harness retainer.

    • Push the wire harness rearward to free it from the evaporator cover.

    • Slide the evaporator cover downward to remove it.

    • Don’t force the cover if the coils are frozen because you can damage the evaporator.

    • Use steam, cool airflow, or very low heat to melt ice on the coils until the cover slides off easily.

    • Inspect the bottom of the evaporator cover for damage that could let moisture into the ice box area.

    • Inspect the drain line area at the bottom because it often freezes and causes extra moisture buildup.

    • Flush the drain with warm water to confirm it flows freely.

    • Inspect the area behind the refrigerator for rust from trapped moisture, and dry it out if possible.

    • Inspect the defrost sensor at the top, and replace it if it looks damaged or swollen.

    • Press the sensor wires out from inside the harness using a very small screwdriver or a connector pick to remove it.

    • Test the sensor for continuity when it’s extremely cold, such as in a glass of ice water.

    • Plan to install an OEM icemaker repair kit if frost and ice buildup returns regularly and you see a heavy frost pattern on the back.

    • Verify the kit includes the updated icemaker fill line so you can replace as much as possible during the repair.

    • Remove the metal fork from the auger by loosening its countersunk screw.

    • Use a strong screwdriver between the fork tongs, tap the handle with a hammer to dislodge the fork, then unscrew it.

    • Use a rust-penetrating fluid if the fork is seized.

    • Use a 1/4 inch hex-head screwdriver to remove the three auger screws, including the one hidden behind the foam strip.

    • Support the auger or set it on a protective mat so it doesn’t drop when the last screw comes out.

    • Use a flathead screwdriver to press the rubber grommet inward and release the wire trunk from the housing.

    • Disconnect the small fan wire, the two solenoid wires, and the two auger motor wires to make the rebuild easier.

    • Gently pry the fan out of the housing using a screwdriver without bending the blades or supports.

    • Remove the small Phillips screw and lift out the white bucket glide.

    • Use a 1/4 inch hex-head screwdriver to remove the two screws holding the solenoid, then lift the solenoid out.

    • Check whether the new air handler has gaskets pre-installed, and install any missing gaskets if needed.

    • Remove the black foam gasket from the new housing if it blocks fan installation.

    • Press the gasket out from the front grill area using a screwdriver.

    • Route the wire trunk through the new housing the same way it was routed on the original housing.

    • Slide the white plastic piece onto the air handler fingers, then seat the solenoid in its only correct orientation.

    • Install the two solenoid screws using a 1/4 inch hex-head screwdriver.

    • Reconnect the two solenoid wires because the wire orientation doesn’t matter.

    • Fit the auger motor into the housing so the shaft protrudes through the front opening.

    • Align the three mounting holes, then reinstall the three black 1/4 inch hex-head screws gradually so all holes line up.

    • Slot the plastic auger guide into the bottom slot and secure it with its Phillips screw.

    • Fit the fan into the silicone gasket so the gasket’s corner triangles seat over the fan corners.

    • Handle the fan carefully because the gasket fit is tight and can snap blades or supports.

    • Seat the fan into the black foam gasket with the fan label facing the front, and route the harness into the side channel.

    • Press the foam gasket assembly into the housing using the alignment notch, and route the fan wire into its notch or channel.

    • Press until the plastic retainers snap the foam gasket into place.

    • Install the foam gasket strip that hides the auger motor screw area.

    • Install the gasket on the bottom of the air handler housing.

    • Reinstall the metal auger fork and turn the countersunk screw counterclockwise to tighten it.

    • Tap the fork gently with a hammer and screwdriver to help seat it firmly on the shaft.

    • Press the new wire harness holder into the evaporator cover and rotate it 90 degrees until it snaps in place.

    • Join the evaporator clamshell pieces together with the harness holder oriented for later installation.

    • Apply metal tape strips lengthwise to insulate the left side, right side, and angled bottom pieces.

    • Leave clearance at the bottom for the drain tube area.

    • Remove old tape and foam gasket material from the top of the ice box, using a putty knife if needed.

    • Prepare the square foam gasket by removing its tape backing and knocking out the middle foam area.

    • Stick the square foam gasket onto the top of the ice box where the old foam was removed.

    • Use remaining metal tape to insulate the ice box areas to reduce moisture intrusion.

    • Remove damaged foam from the rear of the ice box using a putty knife or a hard plastic bristled brush.

    • Confirm the air handler perimeter gasket is firmly seated and the seams are flush with no rolled edges or air gaps.

    • Cover the three top slots of the shelf support bracket with metal tape, extending about two inches above the slots.

    • Pull the two small metal fingers in the cover window outward until they’re flush to help the cover slide on as one piece.

    • Lift the cover high, center the bottom V-notch at the drain hole area, and slide the cover onto the evaporator.

    • Press the window tabs back in, by hand or with needle-nose pliers, to lock the cover to the evaporator.

    • Clip the wire harness into the bottom of the plastic harness holder and route sensor wires so they don’t interfere with the gasket.

    • Secure excess wiring using extra metal tape if needed.

    • Slot the air handler drain tube into the rear drain opening, then clip the air handler wire harness into place.

    • Pivot the air handler up onto the evaporator area to form a proper seal.

    • Install the three air handler screws using a 1/4 inch hex-head screwdriver, using only the original screw locations.

    • Don’t use the extra fourth screw hole that may exist on the replacement air handler.

    • Use masking tape to hold the upper-left screw in a 1/4 inch hex-head drill bit on an extension so it won’t fall into the housing.

    • Move to the rear of the refrigerator and disconnect the green water line from the gray or white push-to-connect fitting.

    • Press down the fitting collar with fingers, needle-nose pliers, or a small wrench while pulling the line upward.

    • Move to the front and use needle-nose pliers to pull the rubber stopper out, bringing the old fill line with it.

    • Coat the new fill line with dish soap and slide it into the top hole pointing toward the rear.

    • Pull the fill line from the rear to seat it fully because a few inches may not push through from the front.

    • Reconnect the line by pushing it into the fitting, then tug it back lightly without pressing the collar to confirm it locked.

    • Slide the ice box up into place at the top of the air handler.

    • Guide the wire harnesses at the top and the rear harness so they don’t get pinched or damaged.

    • Tap the ice box into place with a plastic hammer if the gasket prevents it from fully seating in the rear.

    • Install the two top screws to lock the ice box in place using a 1/4 inch screwdriver.

    • Route the wire trunk through the icemaker area, then set the icemaker chassis onto the four metal posts and press rearward until it clicks.

    • Don’t press on the icemaker tray area because it’s flimsy, and pull on the chassis if you need to remove it again.

    • Reconnect the two icemaker wire harnesses because they only fit one way due to different connector sizes.

    • Install the wire cover by engaging its two rear tabs, pivoting it into place, and installing its screw.

    • Install the front facade by engaging its side retention tabs, pressing it in, and lifting it to seat it.

    • Install the three remaining screws that secure the icemaker area and facade.

    • Reinstall the ice bucket.

    • Apply a thin bead of food-grade RTV silicone sealant to the seams around the icemaker housing to reduce air and moisture leaks.

    • Keep sealant out of moving parts, the fan area, and electrical connectors.

    • Turn the water supply back on and plug the refrigerator back in.

    • Monitor for returning frost and confirm the icemaker resumes normal ice production after the system stabilizes.

Conclusion

Take your e-waste to an R2 or e-Stewards certified recycler. Repair didn't go as planned? Ask our Answers community for help.

Ben Schlichter

Member since: 01/21/25

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