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Fitbit Surge Touchscreen Sensor Replacement

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  1. Fitbit Surge Touchscreen Sensor Replacement, Touchscreen Sensor: step 1, image 1 of 2 Fitbit Surge Touchscreen Sensor Replacement, Touchscreen Sensor: step 1, image 2 of 2
    • Unscrew all four black 3 mm screws on the underside of the watch using a T5 screwdriver.

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  2. Fitbit Surge Touchscreen Sensor Replacement: step 2, image 1 of 3 Fitbit Surge Touchscreen Sensor Replacement: step 2, image 2 of 3 Fitbit Surge Touchscreen Sensor Replacement: step 2, image 3 of 3
    • Use an X-Acto knife to cut the band above, on either side, and in between the 2 screws.

    • Note: Part of the band is hard plastic.

    • Caution: Once the band is cut it cannot be reattached.

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  3. Fitbit Surge Touchscreen Sensor Replacement: step 3, image 1 of 2 Fitbit Surge Touchscreen Sensor Replacement: step 3, image 2 of 2
    • Scrape away the glue beneath the hard shell portion of the band to reveal the GPS.

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  4. Fitbit Surge Touchscreen Sensor Replacement: step 4, image 1 of 1
    • Use a PH000 screw head to undo the newly revealed silver 4 mm Phillips screws that were hidden beneath the glue.

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  5. Fitbit Surge Touchscreen Sensor Replacement: step 5, image 1 of 2 Fitbit Surge Touchscreen Sensor Replacement: step 5, image 2 of 2
    • Using a metal spudger, push down on the plastic gray square clamps on the underside of the device to dislodge the whole silver backing.

    • Note: the buttons will also come off.

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  6. Fitbit Surge Touchscreen Sensor Replacement: step 6, image 1 of 1
    • Use a thin tool to pry the the device apart by lodging it between the clock face and back side of the device.

    • Note: A spudger may not be thin enough to fit in the seam of the device. We used the 6 inch metal ruler from the Pro Tech Toolkit.

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  7. Fitbit Surge Touchscreen Sensor Replacement: step 7, image 1 of 1
    • Remove the touchscreen sensor using a spudger or your fingers.

    • Note: In this photo we removed the metal cover on the main PCB, but you do not need to remove it for this guide.

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Conclusion

To reassemble your device, follow these instructions in reverse order. Keep in mind that the wristband will need to be cut for this repair and it cannot be reattached.

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7 other people completed this guide.

Angela Pitts

Member since: 10/11/16

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4 Guides authored

Team

USF Tampa, Team 1-3, Leahy Fall 2016 Member of USF Tampa, Team 1-3, Leahy Fall 2016

USFT-LEAHY-F16S1G3

3 Members

4 Guides authored

5 Guide Comments

Is there a company that will perform this fix for me?

Terry Brown - Reply Share

Where can I get a replacement sensor?

Francisco Cortez - Reply Share

Isn’t any step missing in that instruction ?

Removing sensor will solve the issue ? How about adding new one ?

Erazm Gondoresku - Reply Share

Hi, I didnt get the point, what should I do after removing sensor? Should I clean it or something? If I need to place a new one, maybe someone knows where to get one?

viktoras - Reply Share

Is anyway I can buy the bus

Ajay Kumar - Reply Share

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