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Electrolux Refrigerator Icemaker Troubleshooting and Repair

Video Guide
This guide was transcribed from a YouTube video.

What you need

      • Unplug the refrigerator to avoid electrical shock while working around wiring and the icemaker area.

      • Shut off the water supply to the refrigerator to reduce the chance of leaks while handling the icemaker fill line.

      • Wear cut-resistant gloves if possible because sheet metal edges and brackets inside the compartment can be sharp.

      • Protect the floor behind the refrigerator because disconnecting the water line can drip.

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      • Try to remove the ice bucket, and look for heavy frost buildup that can jam the bucket or the dispenser.

      • Plan to run a forced defrost if the ice box area is frosted over or the bucket won’t slide out smoothly.

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      • Press and hold the two buttons on the right side of the control panel for about 12 seconds to start forced defrost.

      • Listen for the fans to shut off and watch for DF on the display to confirm forced defrost mode is active.

      • Press and hold the same two buttons for about 10 seconds to stop forced defrost and clear DF from the display.

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      • Use a garment steamer to melt ice by inserting the nozzle into the opening where ice dispenses and holding the trigger.

      • Keep the steam away from hands and skin because steam can cause burns.

      • Don’t use a heat gun, and don’t use a hairdryer except on a very mild air setting to avoid warping the interior cabinet.

      • Expect the problem to return if the ice box is icing up due to an air gap or damaged seals.

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      • Use a Phillips screwdriver to remove the two screws securing the icemaker front cover.

      • Lift the cover up, and pull it out to remove it.

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      • Use a 1/4 inch hex driver to remove the screw on the left side of the icemaker area.

      • Use a 1/4 inch hex driver to remove the screw holding the wire cover on top.

      • Use a hand driver instead of a drill if access is too tight around the top screw.

      • Pull down on the wire cover, and pull it away to release the rear tabs.

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      • Press the locking clips, and disconnect the two wire harnesses inside the icemaker area.

      • Pull on the icemaker chassis to remove it because the ice tray and lever area is flimsy.

      • Cut the cable ties securing the wire trunk on the right side using side snips or scissors.

      • Avoid nicking the wires while cutting the cable ties.

      • Remove the icemaker assembly from the compartment.

      • Replace the icemaker if it is cracked or physically damaged.

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      • Use a 1/4 inch hex driver to remove the two screws at the top front of the ice box.

      • Route the two disconnected harnesses through the small hole in the top of the ice box as you pull the box out.

      • Gently pull the ice box forward and out, and watch the rear harness so it doesn’t snag.

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      • Use a 1/4 inch hex driver to remove the three screws securing the air handler.

      • Use a 12 inch driver extension to reach the upper-left screw, and remove it carefully so it doesn’t fall into the cabinet.

      • Support the air handler with a hand while removing screws because it is heavy.

      • Thaw heavy ice with a garment steamer, a box fan, or a hairdryer set to the coolest setting if the air handler is frozen in place.

      • Depress the two side tabs on the left-side harness connector, and disconnect the harness from the air handler.

      • Remove the air handler from the refrigerator.

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      • Use a screwdriver or needle-nose pliers to press in the plastic tab on the evaporator cover wire harness.

      • Push the wire harness rearward to free it from the evaporator cover.

      • Slide the evaporator cover down to remove it.

      • Don’t force the cover if ice is holding it to the coils, and thaw the coils with cool air or steam first.

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      • Inspect the evaporator cover for damage that can let moisture into the ice-making system and cause recurring freeze-ups.

      • Inspect the drain line at the bottom area because it commonly freezes and causes extra moisture buildup.

      • Flush the drain with warm water to confirm it flows freely.

      • Inspect the back side of the cabinet area for waterlogged insulation or rust, and dry it out from the inside if possible.

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      • Inspect the defrost sensor at the top area, and replace it if it looks damaged or swollen.

      • Use a very small screwdriver or a connector pick to press the sensor wires out from inside the harness connector.

      • Use a multimeter to check continuity when the sensor is extremely cold, such as in a glass of ice water.

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      • Install the OEM air handler housing kit if frost keeps returning every few weeks and you see a heavy frost pattern at the evaporator area.

      • Verify the kit includes the updated icemaker fill line, and plan to install as many kit parts as possible.

      • Follow the kit’s instruction manual if it differs from your refrigerator’s configuration.

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      • Remove the metal fork from the auger by loosening the countersunk screw.

      • Turn the countersunk screw clockwise to remove it.

      • Wedge a strong screwdriver between the fork tongs, and strike the screwdriver handle with a hammer to break the fork loose if it is stuck.

      • Use penetrating oil if corrosion is preventing the fork from releasing.

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      • Use a 1/4 inch hex driver to remove the three auger motor screws, including the one hidden behind the foam strip.

      • Support the auger motor from underneath so it doesn’t drop when the last screw is removed.

      • Use a flathead screwdriver to press in on the rubber grommet and free the wire trunk from the air handler case.

      • Pull the wire trunk out of the old air handler case.

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      • Disconnect the small wire from the wire trunk to the icemaker fan.

      • Disconnect the two wires to the auger solenoid and the two wires to the auger motor to make the transfer easier.

      • Gently pry the fan out with a screwdriver because the fan blades and supports are fragile.

      • Remove the white bucket glide by removing its small Phillips screw.

      • Use a 1/4 inch hex driver to remove the two screws holding the solenoid, and lift the solenoid out.

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      • Check whether the new air handler arrives with gaskets pre-installed, and install any missing gaskets as required.

      • Remove the black foam gasket from the air handler if it blocks fan installation.

      • Press the black foam gasket out from the front grill area using a screwdriver.

      • Route the wire trunk through the new air handler the same way it was routed in the original housing.

      • Remove the auger wiring from the motor if you need more slack and easier movement while positioning parts.

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      • Slide the white plastic piece onto the solenoid mounting fingers, and install the solenoid into the air handler in the only orientation that aligns the screw holes.

      • Install the two solenoid screws.

      • Reconnect the two solenoid wires because the wire orientation does not matter.

      • Fit the auger motor into the air handler and guide the motor shaft through the front opening while aligning the three screw holes.

      • Install the three black 1/4 inch hex screws, tightening them gradually so all three holes stay aligned.

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      • Slot the plastic bucket glide into the bottom air handler slot, and reinstall the Phillips screw.

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      • Fit the fan into the silicone gasket so the gasket triangles seat over the fan corners.

      • Take extra care because the gasket fit is tight and the fan blades or supports can snap during installation.

      • Fit the fan into the black foam gasket with the fan label facing the front of the air handler.

      • Route the fan wire harness into the gasket channel and into the air handler notch so it doesn’t get pinched.

      • Press the foam gasket down into the air handler until the plastic retainers snap it into place.

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      • Install the foam gasket strip that covers the auger motor screw area.

      • Install the bottom gasket on the air handler.

      • Install the auger fork onto the auger shaft, and turn the countersunk screw counterclockwise to tighten it.

      • Strike the screwdriver handle with a hammer to seat the fork tightly on the shaft if needed.

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      • Press the new wire harness holder into the evaporator cover, and rotate it 90 degrees until it snaps into place.

      • Join the evaporator clamshell pieces together into an assembly with the harness holder positioned for later harness routing.

      • Apply the metal tape strips lengthwise to insulate the left side, the right side, and the angled bottom areas while leaving room for the drain tube.

      • Avoid leaving air gaps in insulated areas because gaps can allow moisture intrusion and recurring frost buildup.

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      • Remove the old tape and foam gasket material from the top and rear of the ice box.

      • Use a putty knife to help lift stubborn adhesive or foam.

      • Install the square foam gasket from the kit onto the cleaned area after removing its backing and removing the center foam section.

      • Use the remaining metal tape to insulate the ice box surfaces shown in the kit instructions to reduce moisture intrusion.

      • Scrape away damaged rear foam with a putty knife or a hard plastic bristled brush.

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      • Install the perimeter gasket around the air handler edges if it is not pre-installed.

      • Make sure the gasket seams are flush and the gasket has not rolled up into an air gap.

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      • Cover the three top slots of the shelf support bracket with metal tape, extending the tape about two inches above the slots.

      • Cut off any cable ties on the evaporator area if they interfere with positioning the new cover assembly.

      • Pull the two small metal fingers inside the evaporator cover window outward until they are flush with the front to help the cover slide on.

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      • Lift the evaporator cover assembly as high as possible and align the bottom V-notch so it is centered in the drain hole area.

      • Press the metal tabs in the window back into place by hand or with needle-nose pliers to lock the cover onto the evaporator.

      • Clip the wire harness into the bottom of the plastic wire harness holder installed on the cover.

      • Route the sensor and harness wiring so it does not overhang the left side and interfere with the gasket, securing it with extra metal tape if needed.

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      • Slot the air handler drain tube into the rear drain area so condensate can flow correctly.

      • Clip the air handler wiring harness into place, repositioning wire slack inside the handler if necessary.

      • Pivot the air handler up onto the evaporator to form a proper seal.

      • Use a 1/4 inch hex driver to install the three air handler screws, and do not use the optional fourth hole if present.

      • Use a 1/4 inch hex bit on a 12 inch driver extension and hold the upper-left screw in the bit with masking tape to prevent dropping it.

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      • Go behind the refrigerator and disconnect the green water line from the gray or white push-to-connect fitting by pressing down the collar and pulling the line out.

      • Use needle-nose pliers or a small wrench to help press the fitting collar if it is difficult to depress by hand.

      • Go to the front and use needle-nose pliers to pull the rubber stopper out to extract the rest of the old fill line.

      • Coat the new green fill line with dish soap and slide it into the top hole with the line pointing toward the rear of the refrigerator.

      • Pull the line from the rear until it seats because a few inches may not push in from the front even with force.

      • Reconnect the line by pushing it into the fitting and then tugging it back without pressing the collar to confirm it is locked.

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      • Slide the ice box up and into the top of the air handler.

      • Guide the top harnesses and the rear harness so they do not get pinched or damaged as the box seats.

      • Tap the ice box into place with a plastic hammer if the air handler gasket prevents full seating and screw alignment.

      • Use a 1/4 inch hex driver to install the two screws at the top of the ice box.

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      • Route the wire trunk through the icemaker area as required by your icemaker version, using cable ties if needed.

      • Rest the icemaker chassis on the four metal posts, slot it into place, and press it rearward until it clicks.

      • Press on the icemaker chassis, not the ice tray area, to avoid breaking the flimsy icemaker body.

      • Reconnect the two icemaker wire harnesses because they are different sizes and only fit one way.

      • Install the wire cover by engaging the rear tabs, pivoting it into place, and installing its screw.

      • Install the front cover by engaging its retention tabs, pressing it in, and lifting it to seat it fully.

      • Install the three remaining screws, and reinstall the ice bucket.

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      • Apply a thin bead of food-grade RTV silicone sealant to seal the seams around the icemaker housing edges if you want additional protection against air gaps.

      • Let the sealant cure according to the label directions before allowing the icemaker to contact water or produce ice.

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      • Turn the water supply back on, plug the refrigerator in, and check the rear fitting and fill line for leaks.

      • Monitor the ice box area over time for recurring frost that could indicate a remaining air leak or a drain issue.

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Conclusion

If frost keeps returning after thawing and the basic checks, the air-handler kit and sealing work are the longer-term fix rather than repeated temporary defrosting. After the repair, monitor the ice box for recurring frost, slow ice production, or air leaks so you can catch any remaining sealing problem early. Repair didn't go as planned? Ask our Answers community for help.

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Ben Schlichter

Member since: 01/21/25

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