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Electrolux Refrigerator Icemaker Troubleshooting and Repair

Video Guide
This guide was transcribed from a YouTube video.

What you need

    • Unplug the refrigerator to avoid electrical shock while working around wiring and the icemaker area.

    • Shut off the water supply to the refrigerator to reduce the chance of leaks while handling the icemaker fill line.

    • Wear cut-resistant gloves if possible because sheet metal edges and brackets inside the compartment can be sharp.

    • Protect the floor behind the refrigerator because disconnecting the water line can drip.

    • Try to remove the ice bucket, and look for heavy frost buildup that can jam the bucket or the dispenser.

    • Plan to run a forced defrost if the ice box area is frosted over or the bucket won’t slide out smoothly.

    • Press and hold the two buttons on the right side of the control panel for about 12 seconds to start forced defrost.

    • Listen for the fans to shut off and watch for DF on the display to confirm forced defrost mode is active.

    • Press and hold the same two buttons for about 10 seconds to stop forced defrost and clear DF from the display.

    • Use a garment steamer to melt ice by inserting the nozzle into the opening where ice dispenses and holding the trigger.

    • Keep the steam away from hands and skin because steam can cause burns.

    • Don’t use a heat gun, and don’t use a hairdryer except on a very mild air setting to avoid warping the interior cabinet.

    • Expect the problem to return if the ice box is icing up due to an air gap or damaged seals.

    • Use a Phillips screwdriver to remove the two screws securing the icemaker front cover.

    • Lift the cover up, and pull it out to remove it.

    • Use a 1/4 inch hex driver to remove the screw on the left side of the icemaker area.

    • Use a 1/4 inch hex driver to remove the screw holding the wire cover on top.

    • Use a hand driver instead of a drill if access is too tight around the top screw.

    • Pull down on the wire cover, and pull it away to release the rear tabs.

    • Press the locking clips, and disconnect the two wire harnesses inside the icemaker area.

    • Pull on the icemaker chassis to remove it because the ice tray and lever area is flimsy.

    • Cut the cable ties securing the wire trunk on the right side using side snips or scissors.

    • Avoid nicking the wires while cutting the cable ties.

    • Remove the icemaker assembly from the compartment.

    • Replace the icemaker if it is cracked or physically damaged.

    • Use a 1/4 inch hex driver to remove the two screws at the top front of the ice box.

    • Route the two disconnected harnesses through the small hole in the top of the ice box as you pull the box out.

    • Gently pull the ice box forward and out, and watch the rear harness so it doesn’t snag.

    • Use a 1/4 inch hex driver to remove the three screws securing the air handler.

    • Use a 12 inch driver extension to reach the upper-left screw, and remove it carefully so it doesn’t fall into the cabinet.

    • Support the air handler with a hand while removing screws because it is heavy.

    • Thaw heavy ice with a garment steamer, a box fan, or a hairdryer set to the coolest setting if the air handler is frozen in place.

    • Depress the two side tabs on the left-side harness connector, and disconnect the harness from the air handler.

    • Remove the air handler from the refrigerator.

    • Use a screwdriver or needle-nose pliers to press in the plastic tab on the evaporator cover wire harness.

    • Push the wire harness rearward to free it from the evaporator cover.

    • Slide the evaporator cover down to remove it.

    • Don’t force the cover if ice is holding it to the coils, and thaw the coils with cool air or steam first.

    • Inspect the evaporator cover for damage that can let moisture into the ice-making system and cause recurring freeze-ups.

    • Inspect the drain line at the bottom area because it commonly freezes and causes extra moisture buildup.

    • Flush the drain with warm water to confirm it flows freely.

    • Inspect the back side of the cabinet area for waterlogged insulation or rust, and dry it out from the inside if possible.

    • Inspect the defrost sensor at the top area, and replace it if it looks damaged or swollen.

    • Use a very small screwdriver or a connector pick to press the sensor wires out from inside the harness connector.

    • Use a multimeter to check continuity when the sensor is extremely cold, such as in a glass of ice water.

    • Install the OEM air handler housing kit if frost keeps returning every few weeks and you see a heavy frost pattern at the evaporator area.

    • Verify the kit includes the updated icemaker fill line, and plan to install as many kit parts as possible.

    • Follow the kit’s instruction manual if it differs from your refrigerator’s configuration.

    • Remove the metal fork from the auger by loosening the countersunk screw.

    • Turn the countersunk screw clockwise to remove it.

    • Wedge a strong screwdriver between the fork tongs, and strike the screwdriver handle with a hammer to break the fork loose if it is stuck.

    • Use penetrating oil if corrosion is preventing the fork from releasing.

    • Use a 1/4 inch hex driver to remove the three auger motor screws, including the one hidden behind the foam strip.

    • Support the auger motor from underneath so it doesn’t drop when the last screw is removed.

    • Use a flathead screwdriver to press in on the rubber grommet and free the wire trunk from the air handler case.

    • Pull the wire trunk out of the old air handler case.

    • Disconnect the small wire from the wire trunk to the icemaker fan.

    • Disconnect the two wires to the auger solenoid and the two wires to the auger motor to make the transfer easier.

    • Gently pry the fan out with a screwdriver because the fan blades and supports are fragile.

    • Remove the white bucket glide by removing its small Phillips screw.

    • Use a 1/4 inch hex driver to remove the two screws holding the solenoid, and lift the solenoid out.

    • Check whether the new air handler arrives with gaskets pre-installed, and install any missing gaskets as required.

    • Remove the black foam gasket from the air handler if it blocks fan installation.

    • Press the black foam gasket out from the front grill area using a screwdriver.

    • Route the wire trunk through the new air handler the same way it was routed in the original housing.

    • Remove the auger wiring from the motor if you need more slack and easier movement while positioning parts.

    • Slide the white plastic piece onto the solenoid mounting fingers, and install the solenoid into the air handler in the only orientation that aligns the screw holes.

    • Install the two solenoid screws.

    • Reconnect the two solenoid wires because the wire orientation does not matter.

    • Fit the auger motor into the air handler and guide the motor shaft through the front opening while aligning the three screw holes.

    • Install the three black 1/4 inch hex screws, tightening them gradually so all three holes stay aligned.

    • Slot the plastic bucket glide into the bottom air handler slot, and reinstall the Phillips screw.

    • Fit the fan into the silicone gasket so the gasket triangles seat over the fan corners.

    • Take extra care because the gasket fit is tight and the fan blades or supports can snap during installation.

    • Fit the fan into the black foam gasket with the fan label facing the front of the air handler.

    • Route the fan wire harness into the gasket channel and into the air handler notch so it doesn’t get pinched.

    • Press the foam gasket down into the air handler until the plastic retainers snap it into place.

    • Install the foam gasket strip that covers the auger motor screw area.

    • Install the bottom gasket on the air handler.

    • Install the auger fork onto the auger shaft, and turn the countersunk screw counterclockwise to tighten it.

    • Strike the screwdriver handle with a hammer to seat the fork tightly on the shaft if needed.

    • Press the new wire harness holder into the evaporator cover, and rotate it 90 degrees until it snaps into place.

    • Join the evaporator clamshell pieces together into an assembly with the harness holder positioned for later harness routing.

    • Apply the metal tape strips lengthwise to insulate the left side, the right side, and the angled bottom areas while leaving room for the drain tube.

    • Avoid leaving air gaps in insulated areas because gaps can allow moisture intrusion and recurring frost buildup.

    • Remove the old tape and foam gasket material from the top and rear of the ice box.

    • Use a putty knife to help lift stubborn adhesive or foam.

    • Install the square foam gasket from the kit onto the cleaned area after removing its backing and removing the center foam section.

    • Use the remaining metal tape to insulate the ice box surfaces shown in the kit instructions to reduce moisture intrusion.

    • Scrape away damaged rear foam with a putty knife or a hard plastic bristled brush.

    • Install the perimeter gasket around the air handler edges if it is not pre-installed.

    • Make sure the gasket seams are flush and the gasket has not rolled up into an air gap.

    • Cover the three top slots of the shelf support bracket with metal tape, extending the tape about two inches above the slots.

    • Cut off any cable ties on the evaporator area if they interfere with positioning the new cover assembly.

    • Pull the two small metal fingers inside the evaporator cover window outward until they are flush with the front to help the cover slide on.

    • Lift the evaporator cover assembly as high as possible and align the bottom V-notch so it is centered in the drain hole area.

    • Press the metal tabs in the window back into place by hand or with needle-nose pliers to lock the cover onto the evaporator.

    • Clip the wire harness into the bottom of the plastic wire harness holder installed on the cover.

    • Route the sensor and harness wiring so it does not overhang the left side and interfere with the gasket, securing it with extra metal tape if needed.

    • Slot the air handler drain tube into the rear drain area so condensate can flow correctly.

    • Clip the air handler wiring harness into place, repositioning wire slack inside the handler if necessary.

    • Pivot the air handler up onto the evaporator to form a proper seal.

    • Use a 1/4 inch hex driver to install the three air handler screws, and do not use the optional fourth hole if present.

    • Use a 1/4 inch hex bit on a 12 inch driver extension and hold the upper-left screw in the bit with masking tape to prevent dropping it.

    • Go behind the refrigerator and disconnect the green water line from the gray or white push-to-connect fitting by pressing down the collar and pulling the line out.

    • Use needle-nose pliers or a small wrench to help press the fitting collar if it is difficult to depress by hand.

    • Go to the front and use needle-nose pliers to pull the rubber stopper out to extract the rest of the old fill line.

    • Coat the new green fill line with dish soap and slide it into the top hole with the line pointing toward the rear of the refrigerator.

    • Pull the line from the rear until it seats because a few inches may not push in from the front even with force.

    • Reconnect the line by pushing it into the fitting and then tugging it back without pressing the collar to confirm it is locked.

    • Slide the ice box up and into the top of the air handler.

    • Guide the top harnesses and the rear harness so they do not get pinched or damaged as the box seats.

    • Tap the ice box into place with a plastic hammer if the air handler gasket prevents full seating and screw alignment.

    • Use a 1/4 inch hex driver to install the two screws at the top of the ice box.

    • Route the wire trunk through the icemaker area as required by your icemaker version, using cable ties if needed.

    • Rest the icemaker chassis on the four metal posts, slot it into place, and press it rearward until it clicks.

    • Press on the icemaker chassis, not the ice tray area, to avoid breaking the flimsy icemaker body.

    • Reconnect the two icemaker wire harnesses because they are different sizes and only fit one way.

    • Install the wire cover by engaging the rear tabs, pivoting it into place, and installing its screw.

    • Install the front cover by engaging its retention tabs, pressing it in, and lifting it to seat it fully.

    • Install the three remaining screws, and reinstall the ice bucket.

    • Apply a thin bead of food-grade RTV silicone sealant to seal the seams around the icemaker housing edges if you want additional protection against air gaps.

    • Let the sealant cure according to the label directions before allowing the icemaker to contact water or produce ice.

    • Turn the water supply back on, plug the refrigerator in, and check the rear fitting and fill line for leaks.

    • Monitor the ice box area over time for recurring frost that could indicate a remaining air leak or a drain issue.

Conclusion

Take your e-waste to an R2 or e-Stewards certified recycler. Repair didn't go as planned? Ask our Answers community for help.

Ben Schlichter

Member since: 01/21/25

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