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Dell XPS 15 9550 Touchpad Replacement

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  1. Dell XPS 15 9550 Touchpad Replacement, Touchpad: step 1, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement, Touchpad: step 1, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement, Touchpad: step 1, image 3 of 3
    • Lift up the system badge door.

    • Remove the two 8 mm screws using a Phillips #1 screwdriver.

    • Remove the ten 3 mm screws around the edge of the back case using a T5 Torx screwdriver.

    • Remove the back cover.

  2. Dell XPS 15 9550 Touchpad Replacement: step 2, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 2, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 2, image 3 of 3
    • Internal and sensitive components will now be exposed for the rest of this guide. Please exercise precautions, as provided by the introduction, including grounding yourself regularly.

    • Remove the four 4 mm screws that hold down the battery using a Phillips #1 screwdriver.

    • On laptops with full length batteries, you may find 7 of these instead.

    • Unplug the cable connection between the system board and the battery, then remove the battery.

  3. Dell XPS 15 9550 Touchpad Replacement: step 3, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 3, image 2 of 2
    • Remove the hard drive bracket's four 4 mm screws using a Phillips #1 screwdriver.

  4. Dell XPS 15 9550 Touchpad Replacement: step 4, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 4, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 4, image 3 of 3
    • Unplug the cable in the upper-right corner of the hard drive connected to the system board.

    • Remove the hard drive.

  5. Dell XPS 15 9550 Touchpad Replacement: step 5, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 5, image 2 of 2
    • Remove the single 4 mm screw from the bracket in the upper left corner using a Phillips #1 screwdriver.

    • Remove the bracket.

  6. Dell XPS 15 9550 Touchpad Replacement: step 6, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 6, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 6, image 3 of 3
    • Unclip the antenna cables attached to the top of the wireless card.

    • Slide the wireless card out from its slot.

    • The antenna cable sockets are small and fragile; do not exert excessive force when pulling on the antenna cables. If you have difficulty disconnecting them, you may choose to use tweezers.

  7. Dell XPS 15 9550 Touchpad Replacement: step 7, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 7, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 7, image 3 of 3
    • Solid-state Drive (SSD) cards usually have a bracket protecting them. For this step, you may simply unscrew the bracket and remove the card.

    • Remove the single 3 mm screw using a Phillips #1 screwdriver.

    • Remove the SSD card.

  8. Dell XPS 15 9550 Touchpad Replacement: step 8, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 8, image 2 of 2
    • Unplug the small white cable connection from the fan to the motherboard.

  9. Dell XPS 15 9550 Touchpad Replacement: step 9, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 9, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 9, image 3 of 3
    • Remove the two 4 mm screws from the fan using a Phillips #1 screwdriver.

    • Remove the fan.

  10. Dell XPS 15 9550 Touchpad Replacement: step 10, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 10, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 10, image 3 of 3
    • Remove the single 2 mm screw from the bracket below the fan on the right side using a Phillips #0 screwdriver.

    • Remove the bracket.

  11. Dell XPS 15 9550 Touchpad Replacement: step 11, image 1 of 1
    • Unplug the LCD cable connection.

  12. Dell XPS 15 9550 Touchpad Replacement: step 12, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 12, image 2 of 2
    • Unplug the cable from the right-side fan that connects to the motherboard.

  13. Dell XPS 15 9550 Touchpad Replacement: step 13, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 13, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 13, image 3 of 3
    • Remove the two 4 mm screws from the right-side fan using a Phillips #1 screwdriver.

    • Remove the fan.

  14. Dell XPS 15 9550 Touchpad Replacement: step 14, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 14, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 14, image 3 of 3
    • Remove the six 3 mm screws from the heat sink using a Phillips #1 screwdriver.

    • Remove the heat sink.

    • Your device's heat sink contact with the CPU should contain thermal paste during use; this ensures efficient heat exchange between your CPU and the heat sink during runtime. You can choose to clean away the thermal paste and replace it with a fresh application when you reassemble your device.

  15. Dell XPS 15 9550 Touchpad Replacement: step 15, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 15, image 2 of 2
    • Remove the three 5 mm screws from the left display hinge using a Phillips #1 screwdriver.

  16. Dell XPS 15 9550 Touchpad Replacement: step 16, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 16, image 2 of 2
    • Remove the three 5 mm screws from the right display hinge using a Phillips #1 screwdriver.

  17. Dell XPS 15 9550 Touchpad Replacement: step 17, image 1 of 1
    • Remove the display from the palm-rest board. You may need to adjust and re-adjust the hinges in order to remove the display.

  18. Dell XPS 15 9550 Touchpad Replacement: step 18, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 18, image 2 of 2
    • Remove the single 3 mm screw from the DC jack using a Phillips #1 screwdriver.

  19. Dell XPS 15 9550 Touchpad Replacement: step 19, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 19, image 2 of 2
    • Unplug the white DC jack cable connection and remove the entire DC jack.

  20. Dell XPS 15 9550 Touchpad Replacement: step 20, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 20, image 2 of 2
    • Unplug the speaker cable connection.

    • This plug connection is small and difficult to pull off. Just like the wireless card antenna cables, you may choose to unplug this connection with other tools, such as tweezers.

  21. Dell XPS 15 9550 Touchpad Replacement: step 21, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 21, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 21, image 3 of 3
    • Remove the four 2 mm screws from the speakers using a Phillips #0 screwdriver.

    • Carefully unwind the speaker cables from the palm-rest board and remove the component.

  22. Dell XPS 15 9550 Touchpad Replacement: step 22, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 22, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 22, image 3 of 3
    • Disconnect the two ribbon cables connecting the motherboard to the palm rest.

  23. Dell XPS 15 9550 Touchpad Replacement: step 23, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 23, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 23, image 3 of 3
    • The system board is integral to your device's primary functions and can be easily damaged. Handle with extreme care and ensure you take pre-cautions such as grounding yourself prior to touching the component and storing the component in a clean environment.

    • Remove the five 4 mm screws from the motherboard using a Phillips #1 screwdriver.

    • Remove the motherboard.

  24. Dell XPS 15 9550 Touchpad Replacement: step 24, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 24, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 24, image 3 of 3
    • Lift up the black tab of the backlight connection and unplug the backlight cable.

    • Lift up the white tab of the keyboard connection and unplug the keyboard cable.

  25. Dell XPS 15 9550 Touchpad Replacement: step 25, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 25, image 2 of 2
    • Lift away the yellow tape connecting the keyboard to the palm-rest board. It is not necessary to remove the yellow tape completely.

    • The Mylar covering the middle of the keyboard has stencil tabs; each stencil tab marks a screw under it. Lift up each stencil tab using a razor.

  26. Dell XPS 15 9550 Touchpad Replacement: step 26, image 1 of 3 Dell XPS 15 9550 Touchpad Replacement: step 26, image 2 of 3 Dell XPS 15 9550 Touchpad Replacement: step 26, image 3 of 3
    • Remove the 31 1.5 mm screws from the keyboard, including the screws under the yellow tape and Mylar, using a Phillips #0 screwdriver.

    • Remove the keyboard.

  27. Dell XPS 15 9550 Touchpad Replacement: step 27, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 27, image 2 of 2
    • You are left with the entire palm-rest board component. At this stage, you may choose to replace your touchpad by replacing the entire palm-rest board. If you choose to replace only the touchpad itself, move to the last step.

  28. Dell XPS 15 9550 Touchpad Replacement: step 28, image 1 of 2 Dell XPS 15 9550 Touchpad Replacement: step 28, image 2 of 2
    • Remove the two screws above the touchpad using a Phillips #0 screwdriver.

    • Remove the touchpad.

Conclusion

To reassemble your device, follow these instructions in reverse order.

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Felix M

Member since: 09/30/25

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