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Introduction

This guide will show you how to replace the side button assembly on the Anker Soundcore Q20i headphones. The side button assembly controls power, volume, and playback functions.

If your buttons are unresponsive, stuck, or physically damaged, replacing this part can restore full functionality.

What you need

Step 1 Ear Pads

Anker Soundcore Q20i Button Assembly Replacement, Ear Pads: step 1, image 1 of 1

Choose the desired ear cushion to replace.
Orient the headphones so that the side of the ear cushion is accessible.

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Step 2

Wedge an opening tool into the groove where the ear pad meets the driver assembly.
Pry the ear pad away from the driver assembly.

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Step 3

Anker Soundcore Q20i Button Assembly Replacement: step 3, image 3 of 3

Repeat Step 2 around the entire perimeter around the ear pad until it is fully detached from the base.
Remove the ear pad.

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Step 4 LED Diffuser

Anker Soundcore Q20i Button Assembly Replacement, LED Diffuser: step 4, image 1 of 2

Anker Soundcore Q20i Button Assembly Replacement, LED Diffuser: step 4, image 2 of 2

Remove the four 4.2 mm Phillips #00 screws securing the right driver assembly cover.
Lift the driver assembly away from the housing.

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Step 5

Anker Soundcore Q20i Button Assembly Replacement: step 5, image 3 of 3

Identify the LED diffuser.

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Step 6

Anker Soundcore Q20i Button Assembly Replacement: step 6, image 3 of 3

Use tweezers to gently lift the LED diffuser up out.

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Step 7 Button Assembly

Anker Soundcore Q20i Button Assembly Replacement, Button Assembly: step 7, image 1 of 2

Anker Soundcore Q20i Button Assembly Replacement, Button Assembly: step 7, image 2 of 2

Remove the two Phillips screws securing the motherboard.
Gently lift the motherboard out of the chassis, with care not to strain any connected cables.
Remove the buttons.