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Introduction

Before using this guide, you will want to refer to the trouble shooting guide: Alienware AW510H Audio Has Unbalanced Sound. You should also inspect the headphone port for debris that may be interfering with sound quality. Typically, a small buildup of dust can be removed using an ESD-safe brush or small dust blower. If none of this has helped, you may then want to look at replacing the audio port.

The audio port carries the audio and microphone signals.

Things that may warrant replacement are it gets corroded or has debris build up that could not be removed, or it could be a broken plug snapping off inside.

CAUTION: This process involves soldering. Review this soldering technique guide for guidance.

What you need

Step 1 Earpad Cushions

Alienware AW510H Audio Port Replacement, Earpad Cushions: step 1, image 1 of 1

Hold the earcup with one hand and firmly grip the ear pad with the other.

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Step 2

Alienware AW510H Audio Port Replacement: step 2, image 3 of 3

Rotate the earcup counter-clockwise before pulling it away from the headset.

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Step 3 Microphone Assembly

Alienware AW510H Audio Port Replacement, Microphone Assembly: step 3, image 1 of 2

Alienware AW510H Audio Port Replacement, Microphone Assembly: step 3, image 2 of 2

Remove the four 8.5mm screws found on the base of the left ear cup housing using a Phillips #0 screwdriver.

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Step 4

Gently lift the plastic shell, being cautious of the wire that is still attached.

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Step 5

Remove the 5mm screw from the microphone cover using a Phillips #1 screwdriver.
Follow the microphone boom connection to the driver and motherboard.
The retractable and bendable microphone is located on the left side.

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Step 6

If there is a protective plastic or glue coating on top of the solder, scrape it off using a metal spudger before desoldering.

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Step 7

Use a soldering iron to disconnect the wire connecting the microphone to the motherboard.

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Step 8

Alienware AW510H Audio Port Replacement: step 8, image 3 of 3

Pull the old microphone assembly out of the housing.
If the mechanism is stuck inside, gently push it out from inside the housing, perhaps with the help of tweezers or small needle nose pliers.

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Step 9 Motherboard

Alienware AW510H Audio Port Replacement, Motherboard: step 9, image 1 of 3

Alienware AW510H Audio Port Replacement, Motherboard: step 9, image 2 of 3

Alienware AW510H Audio Port Replacement, Motherboard: step 9, image 3 of 3

Desolder the motherboard from the driver casing.
Remember to follow safety precautions for soldering.

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Step 10 Audio Port

Alienware AW510H Audio Port Replacement, Audio Port: step 10, image 1 of 3

Alienware AW510H Audio Port Replacement, Audio Port: step 10, image 2 of 3

Alienware AW510H Audio Port Replacement, Audio Port: step 10, image 3 of 3

Desolder the four connection-points from the motherboard.
Remember to desolder in a well-ventilated area and take any necessary precautions to protect your skin from the heated metal and tool.